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Jr Collections Analyst

São Paulo, São Paulo, Brazil

What if your next role helped build the financial backbone of Latin America’s most ambitious companies?

Clara is the leading B2B spend management platform in the region, used by 20,000+ companies to gain clarity, control, and speed in how they manage payments, credit, and expenses. Our all-in-one solution combines locally issued corporate cards, bill pay, financing, and a powerful SaaS platform built to scale with our customers.

Backed by world-class investors like General Catalyst, Goldman Sachs, Kaszek, and Citi Ventures, we’re building the financial infrastructure that powers how Latin America works — and works better.

What our Collection Analyst will be responsible for, here in Clara:
  • Manage the early collection campaign through our official channels (mainly whatsapp and phone)
  • Carry out internal collection processes using collection platforms.
  • Perform quality audits on the external collection agency located in Barueri (once a week or once each 15 days).
  • Develop recovery strategies for specific delinquency ranges in collaboration with the collection agency and Clara.
  • Respond to internal tickets related to the department.
  • Manage and monitor platforms used for payment tracking and control.
  • Act as a direct communication channel between internal departments and customer service.
You're what we're looking for if you have experience with:
  • Early collection and dealing with multi-channel tools (mainly whatsapp and phone).
  • Management of clients in arrears portfolio.
  • Management of databases for payment control.
  • Data analysis tools such as excel and sql.
You'll get some important extra points if you have:
  • High qualities in database organization.
  • Knowledge in database engines
  • Critical Thinking.
  • Strong ownership and teamwork spirit.
  • Strong organizational skills.

Why Join Clara?

  • Competitive salary + stock options (ESOP) from Day 1
  • Fully flexible work model (hybrid – São Paulo)
  • Benefits tailored to your lifestyle and priorities
  • Multicultural environment with daily exposure to English and Spanish
  • Learning budget and internal development tracks
  • High-ownership culture: we move fast, learn fast, and raise the bar together
  • Collaborative, inclusive, and ambition-driven team

✨ Why Join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how businesses run across Latin America.

What we offer:

  • 💰 Competitive salary + Stock Options (ESOP) from Day 1

  • 🕓 Flexible hours 

  • 🌎 Multicultural team with daily exposure to Portuguese, Spanish, and English

  • 📚 Annual learning budget + internal development paths

  • 🚀 High-ownership culture: we move fast, learn fast, and raise the bar — together

  • 🧠 Smart, ambitious teammates — low ego, high impact

What we believe in:

  • Clarity. We say things clearly, directly, and proactively.

  • Simplicity. We reduce noise to focus on what really matters.

  • Ownership. We take responsibility and never wait to be told.

  • Pride. We build products and experiences we’re proud of.

  • Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

  • Inclusivity. Every voice counts. Everyone contributes to our mission.

Who we are:

  • The team behind the leading B2B spend platform in Latin America

  • Certified as one of LinkedIn’s Top Startups

  • Building financial infrastructure that enables businesses to thrive

  • Proud of our open, inclusive, and values-driven culture

Join a high-performing, human-centered team that’s redefining B2B finance in Latin America.
If you’re ready for growth, ownership, and impact — let’s talk.

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