Back to jobs

Intake Clinician - IOP/PHP (Intensive Outpatient Program & Partial Hospitalization)

Arlington Heights, IL

Clarity Clinic stands at the forefront of mental health and wellness, offering innovative and compassionate care. Our mission is to provide the best quality in mental health care and make holistic care easily accessible and seamless to our patients. Our team of Psychiatrists, Advanced Practice Providers and Therapists offer the latest medication and therapy treatment as we help guide our clients towards mental wellness and a balanced personal and professional lifestyle. Clarity Clinic is proud to be acknowledged as one of the top clinics to work for in the greater Chicago area! We're dedicated to actively fostering a robust and positive work culture.  

Clarity Clinic is seeking a dedicated fully licensed (LCSW/LCPC/LMFT) detail-oriented Intake Clinician to manage the intake process for our Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP). This role is crucial in ensuring that prospective patients experience a seamless transition into our care, starting from the initial inquiry through to program admission and ongoing treatment management. 

Hybrid: 3 days in-person (In-person location will be the Arlington Heights Clinic + 2 days remote).

Location: Clarity Clinic Arlington Heights, 2101 S. Arlington Heights Rd Suite 116, Arlington Heights, IL 

Compensation: 

  • Fully Licensed (LCSW/LCPC/PsyD/LMFT): $70-75k per year (salaried role) plus $5,000 (annualized) evening shift incentive. Total earning potential range: $75-80k. 

Full Time Schedule Options:  40 hours per week 

  • Mon-Friday:11am-8pm (one hour break)

In this role, you will: 

  • Inquiry/Referral Management: 
    • Respond to patient inquiries and referrals within 24 hours to ensure timely access to care. 
    • Manage external referrals from clinicians and internal referrals from Clarity Clinic staff. 
    • Collect necessary insurance information from patients or referral sources and conduct benefits checks.
  • Benefits Check: 
    • Verify patient insurance coverage and understand plan specifics, including IOP/PHP coverage and pre-authorization requirements. 
    • Use the provided resource document to facilitate insurance verification and communicate coverage details to patients.
  • Screening Call & Financial Discussion: 
    • Conduct initial screening calls to assess patient urgency and appropriateness for PHP/IOP. 
    • Discuss financial aspects and insurance benefits with patients to prepare them for the intake process.
  • Assessment & Level of Care Recommendation: 
    • Schedule and conduct comprehensive intake assessments using tools such as PHQ-9 and GAD-7.
    • Perform a thorough biopsychosocial assessment, including medical history, psychiatric history, substance use, and risk assessment.
    • Collaborate with clinical staff to determine the appropriate level of care and set preliminary treatment goals. 
  • Initial Insurance Authorization 
    • Submit pre-authorization requests in line with insurance guidelines to ensure coverage for the patient’s treatment. 
  • Admission to Program 
    • Provide a detailed orientation to patients, including program schedules, expectations, and rules.
    • Distribute educational resources and schedule follow-up appointments to maintain patient engagement.
  • Treatment Planning: 
    • Facilitate collaborative goal setting with patients and review treatment goals and progress during weekly multidisciplinary team meetings. 
  • Comprehensive Documentation 
    • Ensure all intake forms, assessments, and treatment plans are accurately documented in the Electronic Medical Record (EMR) system. 
    • Maintain compliance and continuity of care through proper documentation practices. 
  • Manage Ongoing Assessments  
    • Monitor patient progress and adjust treatment plans as necessary. 
    • Track patient treatment days and complete continued stay reviews in a timely manner. 
  • Discharge Planning & Execution: 
    • Begin discharge planning at the time of assessment and ensure patients have adequate referrals and follow-up appointments prior to discharge.
    • Facilitate a smooth transition of care by coordinating with outpatient providers. 
  • Continuous Improvement: 
    • Seek feedback from patients and staff to identify areas for process improvement.
    • Participate in ongoing training and development to stay current with best practices and clinical guidelines. 

Benefits and Perks: 

  • Base (Salary) Compensation: $70-75k commensurate of years of experience and years of licensure. 
  • Comprehensive benefits package including health, dental vision, EAP services and more. 
  • $500.00 professional development reimbursement stipend 
  • $100.00 Wellness Stipend reimbursement to support your own self-care routine!
  • 10 days of PTO (80 hours) plus up to 5 accrued sick/wellness days.
  • 6 Company holidays
  • 2 CME days 
  • 401k match up to 4%.
  • Opportunities for growth and professional development.  
  • PTO accrual

Qualifications and Minimum Requirements:   

  • Ideal candidate will be fully licensed to practice independently (in the state of Illinois) with the following licensures: LCSW/LCPC/LMFT/PsyD.  
  • Experience in group, family, and individual therapy.  
  • Experience in working as an Intake Clinician administering the Biopsychosocial assessment, highly preferred.
  • Experience verifying patient insurance coverage and an understanding of IOP/PHP coverage/ pre-authorization requirements preferred. 
  • Experience working with an array of populations, diagnoses, including co-occurring disorders. 

We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Create a Job Alert

Interested in building your career at Clarity Clinic? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...
Select...
Select...

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Clarity Clinic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.