Shipping & Transportation Manager

Our Shipping and Transportation Manager is responsible for overseeing and optimizing all inbound and outbound freight operations for both B2B (FTL and LTL) and manufacturing logistics. This role plays a critical part in ensuring goods are transported on time and cost-effectively while maintaining strong carrier relationships, managing TMS systems, and collaborating with internal and external partners. The ideal candidate has a strong background in transportation and freight coordination, excellent problem-solving skills, and a proactive approach to continuous improvement. This position reports to the Director of Operations.

Key Responsibilities

• Inbound Freight Management: Schedule and coordinate inbound shipments of raw materials to manufacturing and warehouse locations; ensure timely delivery and resolve any issues with suppliers or carriers.
• Outbound Freight Management: Manage outbound shipments to B2B customers, retail partners, and distribution centers; ensure accuracy, timeliness, and compliance with service level expectations.
• Freight Optimization: Identify opportunities for cost savings through route optimization, shipment consolidation, carrier negotiation, and performance tracking.
• Negotiate Rates and service commitments for outsourced Parcel, LTL and Truckload. Lead RFQ/P, and award process.
• Carrier & TMS Oversight: Manage relationships with freight carriers and ensure effective use of the Transportation Management System (TMS) to support shipment planning and execution.
• Logistics Coordination: Collaborate closely with manufacturing, warehouse, supply chain, and sales ops teams to ensure smooth flow of goods through all nodes of the supply chain.
• Documentation & Compliance: Maintain accurate shipping documentation, ensure compliance with DOT. Maintain and manage the security of products while in transit. Manage customer specific requirements (i.e.: labeling, delivery window, ASN). Maintain historical shipping documentation.
• Issue Resolution: Quickly and effectively resolve freight delays, damage claims, missed pickups/deliveries, and carrier service issues.
• Continuous Improvement: Leverage data to identify and implement process improvements across shipping and transportation operations.
• Performance Metrics: Monitor and report on KPIs related to freight cost, carrier performance, on-time delivery, and service quality.

Qualifications & Skills

• Proven experience managing LTL, FTL, and freight forwarders.
• Familiarity with freight forwarding, international shipping, and customs clearance processes.
• Proficiency in TMS systems and transportation analytics.
• Familiarity with e-commerce and DTC shipping strategies
• Strong understanding of B2B and manufacturing logistics.
• Ability to interpret logistics data and make strategic recommendations.
• Detail-oriented with a hands-on approach to problem-solving and operations.

Salary: $75,000-85,000 annually

Location: Remote

Position Type: Full-time

Benefits: 

• Paid time off (flexible)
• Paid holidays
• Insurance: Health, dental & vision
• 401(k) + Company match
• Free product allowance