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Head of Product - Core Identity & M/L Platform

New York, New York, United States

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

You will define and drive the product vision and roadmap for CLEAR’s identity platform, champion a customer-obsessed culture, and build a high-performing product team that delivers transformative experiences. You will be at the helm of the product engine that powers CLEAR's secure ID ecosystem, with a clear mandate to scale capabilities for new markets and business models.

What you'll do:

  • Define and execute the product vision and strategy for CLEAR’s Core Identity platform in partnership with engineering, design, and commercial stakeholders.
  • Evolve the platform to support new verticals and increase user growth, ensuring resiliency, scalability, and security.
  • Leverage voice-of-customer insights to define elegant, frictionless solutions across the identity lifecycle, including onboarding, verification, and authentication.
  • Align with senior executives, GTM, operations, compliance, and engineering to deliver mission-critical products on time and in budget.
  • Hire, coach, and develop a team of best-in-class Product Managers; foster a culture of ownership, accountability, and innovation.

How you'll measure success:

  • Development and execution of a compelling Core Identity product roadmap
  • Successful delivery of scalable platform enhancements that support new business initiatives
  • Increased customer satisfaction and platform adoption metrics

What you're great at:

  • You blend long-term vision with precision in execution, consistently delivering impactful results.
  • Bachelor’s degree in a technical field and 12+ years in technology product management, with experience leading platform products at scale.
  • You are passionate about solving real user problems and delivering exceptional customer experiences.
  • Proven success managing and developing high-performing product teams; strong executive presence and communication skills.
  • You measure what matters, make informed tradeoffs, and are energized by innovation, especially in emerging technologies like machine learning.

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $250,000-290,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

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