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Product Manager

Draper, Utah, United States

Who We're Looking For - Product Manager

We’re hiring a Product Manager to lead some of Clearlink’s most strategic and technically complex platforms in the telecom optimization space. These systems are evolving from pilots into enterprise-scale, intelligent customer-sales and experience platforms that combine profitability optimization, automation, and exceptional user experience. You’ll own and execute on the end-to-end strategy, guiding both products from concept to full-scale deployment with major industry partners. The role demands sharp product instincts, technical fluency, and the ability to balance rapid iteration with long-term scalability. You'll thrive here if you're a self-starter who sees gaps and fills them, creates structure from ambiguity, and gets energized by turning strategy into shipped features.

The Impact You Will Make

Strategic Product Leadership

  • Own the roadmap for our internal platforms, aligning immediate optimization needs with long-term scalability
  • Transform customer research and behavioral data into product requirements that drive satisfaction, conversion, and partner success
  • Define success metrics that capture partner satisfaction, customer experience, and operational efficiency and conversion rates
  • Actively manage and align complex stakeholder ecosystems including executives, partners, operations teams, and engineering
  • Optimize revenue through deep funnel analysis, customer journey mapping, and strategic partnership models
  • Coordinate technical implementations including API integrations, system deployments, and operational workflows
  • Partner with Project Management to establish scalable processes for delivery, quality, and performance monitoring

How You'll Work

  • Drive execution relentlessly - own deliverables end-to-end, from requirements to launch to optimization
  • Create order from chaos through establishing processes, documentation, and systems where none exist
  • Proactively identify and solve problems before they escalate, without waiting for permission
  • Juggle multiple initiatives simultaneously while maintaining quality and hitting deadlines
  • Adapt quickly to shifting priorities, new requirements, and emerging opportunities
  • Build your own playbooks for repeatable success rather than waiting for direction

Platform Development & Scaling

  • Lead cross-functional teams to evolve emerging products into intelligent, scalable platforms
  • Drive systematic experimentation through A/B testing frameworks and iterative improvement cycles
  • Manage complex integrations across internal systems, partner platforms, and third-party services
  • Ensure contractual and compliance alignment with technical implementations
  • Establish standardized processes for partner onboarding, integration, and ongoing optimization
  • Analyze traffic quality and conversion patterns to improve profitability

What You Bring

  •  3+ years of product management experience, ideally in B2B SaaS, telecom, or marketplace products
  • Proven experience scaling products from pilot to enterprise-level operations, ideally with intelligent or automation-driven platforms
  • Technical product background with experience in API integrations, telephony, or AI/ML optimization (or ability to ramp quickly)
  • Exceptional organizational skills with proven ability to manage complex, parallel workstreams
  • Bias toward action - comfortable making decisions with 70% information rather than waiting for perfection
  • Strong data analysis skills, including funnel analysis, A/B testing, and success metric development
  • Proven ability to manage multiple complex projects and stakeholders with tight deadlines
  • Experience with B2B partnerships and external technical integrations
  • Strong leadership skills to align engineering, operations, and business stakeholders
  • Experience in iterative, fast-paced environments with real customer impact
  • Excellent communication skills; able to translate technical complexity into business value for executives and partners

Perks That Set Us Apart

  • 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
  • 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
  • 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
  • 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
  • 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
  • ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
  • 🏢 Office Vibes: This position will be expected to work 4 days in our Draper, UT office, with the perk of being 1 day remote each week.
  • 🌎 World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
  • 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).

🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

  • Once your application is submitted, we will review it and be in touch
  • 30-min phone call with the Recruiting Team
  • 30-min - 1 hour interview with the Hiring Manager
  • 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards: 

  • Partnered with The Period Project for easy access to menstrual hygiene products.
  • Awarded the 2022 Shatter List for breaking glass ceilings in technology.
  • Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

  • Create Community
  • Learn & Grow
  • Embrace Opportunity
  • Act Like An Owner 
  • Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.

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