Associate Director - Benefits

About Clear Street:

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets. 

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. 

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

The Role:

You will be responsible for various aspects of the People Operations function, with a focus on benefits administration.  This includes operating and evolving these programs’ processes and policies, collaborating with internal cross-departmental groups on a regular basis, and serving as the first point of contact for employees with questions or issues. 

Responsibilities: 

• Work with our Chief People Officer to create and maintain competitive benefits programs that keep Clear Street current in the market.
• Review existing policies and processes to identify gaps, inefficiencies, and opportunities to develop creative solutions.
• Lead the annual benefits plan design, open enrollment process and all related communications to employees.
• Manage and administer all employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage all relationships with benefits vendors to escalate issues, problem solve and ensure client service standards are met.
• Research, analyze and understand changes to federal, state and city benefits laws and proactively advise the Chief People Officer on necessary changes and risks.
• Maintain a positive employee experience through all interactions with employees via email, Slack, phone, and in person discussions regarding any questions they have pertaining to our total rewards programs. (We sit in an open floor plan and employees do visit our desks frequently).
• Collaborate with groups across the organization, particularly Finance.
• When coverage or backup is needed, help the broader People Operations team in areas such as processing and managing payroll for our US and global employees.
• Work on other ad hoc projects as assigned.

Requirements:

• At least five to eight (5-8) years of experience in related HR roles, and at least five (5) years of experience in benefits are required. 
• Knowledge of federal, state, and local labor laws and regulations.
• Experience with benefits is required, included knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits.
• Prior experience managing third party vendors (medical, dental, 401K, commuter benefits, etc…) is required.
• Proficiency in HRIS systems and payroll software is required, experience with UKG Ready is preferred.
• Must have strong attention to detail and accuracy in data management, as well as having an ability to handle sensitive and confidential information with discretion.
• Excellent communication and interpersonal skills are required.
• Must have strong problem-solving skills, along with the ability to work independently and as part of a team.
• A natural curiosity to inquire about existing processes and systems and a desire to learn and understand all of the background necessary to make informed decisions on change is required.
• Certification in HR or a related field (e.g., PHR, SHRM-CP). 
• Must be able to multitask and prioritize for dealing with competing priorities. 
• Experience with international payroll is a plus.

We Offer:

The Base Salary Range for this role is $140,000 - $160,000. This range is representative of the starting base salaries for this role at Clear Street. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. This range represents Base Salary only, which is just one element of Clear Street's total compensation. The range stated does not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. We are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.  #LI-HYBRID