Commercial Associate

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

About the role:

We’re looking for a Commercial Associate to own the ideation and modelling of new global product ideas, in particular within our Chat Pillar. This is a brand new role reporting to our Director of Commercial and will be the seventh person in the commercial function at Cleo, taking ideas from initial thought to delivery at scale.

Some of the things you'll get involved with:

• Commercial Strategy - helping to set the commercial direction of the business, and prioritising the new initiatives and special projects Cleo will focus on
• Product improvement - work hand in hand with our product teams to improve our product development process.
• Partnerships - assist in negotiation processes and provide insights to improve products and facilitate global growth.
• Complex modelling - construct, scale, maintain, and effectively communicate intricate models that guide expansion efforts and enable data-driven choices.
• Best practice - develop and promote best analytical practice within Cleo

What are we looking for?

• Minimum 2-4 Years' Experience - demonstrated experience within a top-tier consultancy, investment bank, or venture fund.
• Independent Initiative - demonstrated ability and enthusiasm for autonomously conceiving and executing projects.
• Financial Modelling Expertise - proficiency in designing and managing complex financial models.
• Problem-solving Acumen - evident aptitude for solving intricate, open-ended challenges with innovative solutions.
• Quick Learner - capacity to rapidly grasp novel concepts and approach problems with a results-driven mindset, even in unfamiliar domains.
• Collaborative Mindset - ability to collaborate effectively with diverse stakeholders, leveraging their varied experiences and competencies.
• Technical Proficiency - ideally, strong familiarity with SQL and/or experience with Python
• Interest in AI - demonstrated familiarity with LLMs and generative AI

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 6 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ -This position is a COM3 level and the salary for this role will be £80K.
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-3 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
  • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
  • 6% employer-matched pension in the UK
  • Company-wide performance reviews every 6 months
    • Generous pay increases for high-performers and high-growth team members
    • Equity top-ups for team members getting promoted
  • Private Medical Insurance via Vitality, dental cover, and life assurance
  • Enhanced parental leave
  • 1 month paid sabbatical after 4 years at Cleo
  • Regular socials and activities, online and in-person
  • We'll pay for your OpenAI subscription
  • Online mental health support via Spill
  • And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based 

in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.