Principal Implementation Engineer

​Highly experienced and detail-oriented Principal Implementation Engineer I with a strong track record of leading successful implementation projects. Proficient in designing and executing implementation plans, optimizing processes, and ensuring seamless integration and deployment of solutions. Adept at providing technical guidance, mentoring junior engineers, and collaborating with cross-functional teams to achieve business goals. Committed to leveraging technical expertise and innovative approaches to drive project success and enhance client satisfaction. Seeking to contribute to the continued success and growth of Cleo through effective implementation, engineering, and strategic leadership. 

What You Will Be Doing

• Work with customers to understand the business requirements.
• Architectural design for Cleo cloud customers.
• Develop EDI maps and business processes.
• Establish communication setups with trading partners for AS2 and SFTP.
• Create a Unit test plan and perform unit testing.
• Assist with System Integration testing and User Acceptance testing, and resolve any issues that arise.
• Conduct performance testing for high-volume customers and fine-tune integrations to achieve desired performance.
• Create support documentation and transition the project to the support team.
• Create a go-live plan and a warranty support plan.
• Collaborate effectively with other internal departments to ensure the highest level of customer support.
• Exhibit a sense of ownership of customer systems and work on issues until they are completely resolved
• Handle multiple projects simultaneously within established time constraints                                                                                                

Requirements

• 10+ years of experience with any of the EDI integration products.
• Good understanding of ANSI X12 and EDIFACT standards.
• Experience with XML, Flat Files, and Spreadsheets
• Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s
• Experience working with REST API.
• Good understanding of SQL queries and joins.
• Good understanding of performance tuning.
• Team player with good written and verbal Communication skills
• Analytical and problem-solving skills

Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.