Principal Implementation Engineer

Highly experienced and detail-oriented Principal Implementation Engineer I with a proven track record of leading successful implementation projects. Proficient in designing and executing comprehensive implementation plans, optimizing processes, and ensuring seamless integration and deployment of solutions. Skilled in providing technical guidance, mentoring junior engineers, and collaborating with cross-functional teams to achieve organizational objectives. Committed to leveraging technical expertise and innovative strategies to drive project success and enhance client satisfaction. Eager to contribute to the ongoing success and growth of Cleo through effective implementation, engineering, and strategic leadership. 

What You Will Be Doing

• Project Leadership: Lead and manage implementation projects from conception to completion, ensuring timely and on-budget delivery. 
• Technical Expertise: Provide technical guidance and support to the implementation team, ensuring adherence to best practices and standards. 
• Stakeholder Collaboration: Collaborate closely with cross-functional teams, including product management, development, and support, to facilitate seamless integration and deployment. 
• Process Improvement: Analyze and optimize implementation processes to enhance efficiency and effectiveness. 
• Training and Mentorship: Mentor junior engineers and provide training to equip them with the necessary skills and knowledge. 
• Risk Management: Identify and mitigate potential risks throughout the implementation lifecycle. 
• Documentation: Maintain comprehensive documentation of implementation plans, processes, and outcomes. 
• Client Interaction: Engage with clients to understand their requirements and ensure their needs are met. 
• Innovation: Drive innovation in implementation practices by exploring new tools and methodologies. 

Your Qualifications

• Experience: Minimum of 6 to 10 years of experience in implementation engineering, with at least 3 years in a senior role. 
• Skills: Strong project management, technical, and analytical skills, with a focus on implementation best practices. 
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field; an advanced degree is a plus. 
• Technical Proficiency: Proficiency in implementation tools and technologies, including project management software and deployment tools. 
• Analytical Skills: Excellent analytical and problem-solving abilities. 
• Communication: Strong oral and written communication skills, with the ability to present technical information clearly. 
• Teamwork: Ability to work collaboratively with cross-functional teams and stakeholders.