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Inbound Sales Representative

Urbana, IA

Are you looking for a career that allows you the opportunity to be your best self? Drive sales with a company that encourages growth both in your career and your home life. Join Clickstop’s award winning culture on the Sales Team as an Inbound Sales Representative for Fasteners Plus and take advantage of the endless opportunities available for those who seek them. 

"Clickstop offers the perfect blend: the thrill of the competitive sale, the satisfaction of individual achievement, and the trust to be myself while building genuine connections. It's an environment where autonomy meets support, making it a truly rewarding experience." - Emily Dailey, US Cargo Control - Inside Sales  

 

Clickstop is looking for top talent to join our sales team as an Inbound Sales Representative!  What does this mean? 

  • The way we do inside sales at Clickstop is different from traditional inside sales. Make sure to ask us about it! 
    • In this role, you are the true owner and director of inbound calls for the customer.  
    • Customer service and account management responsibilities are owned by other teams that you would collaborate with daily to meet the customer needs. 
  • Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified internal Inside Sales employees. 
    • Dedicating ~9 months to developing highly impactful skills and relationships as an Inbound Sales Representative is required before consideration of a change in role.  
    • Collaborating with team members and leaders to intentionally work towards attaining the skills necessary with your future in mind.  
  • Gaining foundational skills and knowledge that you will utilize with our Fasteners Plus customers as their key resource. 
  • Being highly aligned with Clickstop’s Core Values, mission, values, strategies and goals along the way, driving our culture and business forward.  
  • Winning and losing as a team. As Employee Owners, when Clickstop wins, we win. 
    • As a result of the team mentality at Clickstop, we do not have a commission structure in place for our sales roles. This is truly a team! 

Qualifying Customers: 

    • Handling inbound phone calls directly or connecting the customer with the best suited department or individual to provide the best customer experience.​ 
    • Focusing on sales growth and profitability. ​ 
    • Maximizing customer interactions through upselling, cross selling, or creating customer awareness of other products and Clickstop brands. 
    • Executing daily responsibilities with product & application expertise. 
    • Taking ownership of your efforts which directly impact new customer acquisition, retention, revenue, and profitability. ​ 

Customer Support: 

    • Recognizing and identifying customers’ needs. 
    • Openly discussing and relaying information with stellar follow-up and execution, both internally and externally. 
    • Demonstrating a commitment to our brand promise (What They Want, When They Need It) by being attentive to customers. 
    • Providing a level of knowledge, expertise, and service that no competitor can match.  

 

What we value in this role: 

  • Three years of sales experience or the equivalent.  
  • Eagerness to learn new markets and products, take on new opportunities, and question existing methods with the intention of improvement. 
  • Views challenges and down-time as an opportunity to grow and make great things happen. 
  • Proven ability to manage multiple priorities, platforms, methods of communication simultaneously and successfully. 
  • Awareness of your strengths, those of your team members, and how to use all of them effectively. 
  • Bonus: Fluency in Spanish 

What Clickstop provides: 

  • Comprehensive training program. 
  • 4 – 6 weeks of learning about the company, products, processes, and people. (Onsite requirement during this initial training period for optimal results) Continued support as you build confidence and grow your impact. 
  • A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.) 
  • An entrepreneurial environment where opportunities are endless for those who seek them. 
  • Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence! 
  • Great Full-Time Benefits including: 
    • Health Insurance ($0 Premium Option) 
    • Dental & Vision Insurance 
    • PTO, Paid Holidays, and Volunteer Time Off 
    • Life and Disability Insurance 
    • 401K Match 
    • ESOP – After one full year of service and minimum hour requirement is met 

  

Note: For remote work, internet speeds of 20 mbps are required. In order to be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina, Pennsylvania, or Florida. We do not hire outside of the US. This role is hybrid capable with several onsite requirements. 

Employment is contingent upon the completion of a satisfactory background check. 
Must be authorized to work in the United States. 
Clickstop is an Equal Opportunity Employer. 
#LI-Hybrid 

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