ML Engineer

What Makes Us Unique 

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

Location: Remote - (South Kensington, UK)

How You'll Make an Impact:

As a Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. From structuring data pipelines to implementing ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the insights they need to maximize their success.

Our Machine Learning Team:

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies.
2. Build and maintain data pipelines to extract, transform, and structure large datasets for ML applications.
3. Design, train, and deploy machine learning models where needed to improve pricing optimization.
4. Analyze data trends and patterns to enhance product development and marketing strategies.
5. Collaborate cross-functionally with product, engineering, and customer success teams to improve system performance and usability.
6. Conduct experiments and A/B testing to validate model effectiveness and continuously improve performance.
7. Communicate findings and technical insights to stakeholders across the organization.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, preferably in the hospitality industry.
3. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
4. Strong Python programming skills, with experience using Pandas, Scikit-Learn, and other ML frameworks.
5. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
6. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
7. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out:

1. Experience in the hospitality industry, particularly in revenue management or pricing optimization.
2. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

What to Expect - Your Journey with Us 

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards to Check Out! 

• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024) 
• Top 10 People’s Choice(2024)
• Deloitte Technology Fast 500 (2024)

Discover our Benefits:

• Remote First
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for employee use for free (San Diego & São Paulo)
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Therapy + coaching sessions (limited per year)
• Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome - A Culutre of Inclusion  

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

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