Product Manager, Enterprise Readiness

Available Locations: Hybrid - Toronto, Lisbon, London

About the Role

As a Product Manager at Cloudflare, you will be responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, collaborate with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation.

As a product manager on the Enterprise Readiness team, you will be responsible for helping to build the capabilities that our largest customers demand that will help them effectively use Cloudflare’s connectivity cloud to secure their important apps and services. You will:

• Own your space. You will own the priorities and scope for a high performing engineering team focusing. Our team focuses on essential platform capabilities like APIs, SDKs, IaC/Terraform, IAM, RBAC, and organization management. 
• Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact. 
• Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.
• Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap. 
• Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space. 

Key qualifications

• 4+ years of experience as a product manager, technical program manager, or equivalent delivering solutions in the cloud at scale for a technical audience 
• Customer focus. At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses. 
• User experience sense. You’re comfortable working with product designers to translate the requirements into an elegant user experience. 
• Strong written and verbal communication skills for both an internal and external audience as appropriate. 

Bonus points

• Prior experience as a product manager for a team focused on developer tools, security tools, or APIs at scale. 
• Data-fluency - there is no team of analysts at Cloudflare. Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others?  
• Engineering fluency - while it’s not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don’t need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen would be super helpful
• At Cloudflare it’s pretty helpful to understand how the Internet really works at layers 2 through 7. If you don’t have this, be prepared to speak with mastery about another realm of similar complexity.  

At Cloudflare it’s pretty helpful to understand how the Internet really works at layers 2 through 7. If you don’t have this, be prepared to speak with mastery about another realm of similar complexity.  

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.