Enterprise Applications - Business Application Testing Administrator

Available Locations: Austin, TX

About the role:

We are seeking an experienced and strategic Business Application Testing Administrator to lead the testing function for our core enterprise applications, including ERP, CRM, and HR systems. The ideal candidate will have deep experience in managing end-to-end application testing processes and implementing test automation frameworks and tools. The role is a key team member of our Enterprise Applications Team responsible for ensuring the quality, performance, and reliability of critical business systems that support Accounting, Sales, People and Payroll, and Operations.

What you'll do

Application Ownership:

Test Management:

• Lead the planning, coordination, and execution of testing for ERP, CRM, and HR application initiatives across projects, enhancements, and upgrades.
• Perform the test lead role in large transformation programs such as an ERP rollout
•  Define and continuously improve the testing strategy, including test planning, test case development, execution, defect tracking, and reporting.
• Establish and enforce quality assurance standards and testing best practices.
• Manage resource planning and test coverage across simultaneous projects.
• Collaborate with application managers,  enterprise architects, functional analysts, our managed service provider and business system analysts and product managers to ensure testing is embedded in the SDLC.

Test Automation & Tools:

• Develop and implement test automation frameworks for regression, integration, and performance testing.
• Manage our current testing automation toolset while proposing and implementing new capabilities.
• Promote a continuous deployment (CD) mindset and methodology.

Stakeholder Engagement:

• Partner with business stakeholders, project managers, business system analysts and product managers  to define testing scope, acceptance criteria, and sign-off requirements for enhancements and projects.
• Partner with IT stakeholders to automate end-to-end testing and impact assessment for application vendor provided releases / upgrades
• Communicate testing status, risks, and outcomes to technical and non-technical audiences.
• Ensure user acceptance testing (UAT) is properly planned and supported.

Governance and Compliance:

• Ensure testing processes align with IT governance, audit, and compliance standards (e.g., SOX, GDPR).
• Leverage standard testing best practices (e.g., maintain traceability from business requirements to test cases to defects and resolutions).

Role Requirements (Must-Have Skills)

• Bachelor’s degree in information technology, computer science, business or related field.
• 6+ years of experience in a corporate or consulting environment.
• 3+ years of experience in application testing or quality assurance roles.
• Proven expertise in testing ERP or CRM  platforms.
• Proven ability to lead project testing initiatives and drive testing process improvements.
• Strong knowledge of software testing methodologies (Agile, DevOps, Waterfall).
• Hands-on experience with test automation frameworks and tools.
• Experience working in enterprise environments with complex system integrations.
• Ability to communicate to stakeholders in a data-centric and KPI-driven manner. 

Examples of Other Desirable Skills, Knowledge and Experiences

• Testing experience with Salesforce, Oracle Fusion or Workday.
• Understanding of the nuances associated with testing and release management of a SaaS-centric enterprise architecture. 
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to work in a fast-paced and dynamic environment, adapting to evolving business needs.
• Experience using QMetry Testing Management for Jira.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.