Job Application for Product Specialist Intern at CloudSEK

WHO ARE WE?

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!

CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention.

Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including:

CloudSEK’s Product Suite:

CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support.
A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets.
CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies.

Key Milestones:

2016: Launched our first product.
2018: Secured Pre-series A funding.
2019: Expanded operations to India, Southeast Asia, and the Americas.
2020: Won the NASSCOM-DSCI Excellence Award for Security Product Company of the Year.
2021: Raised $7M in Series A funding led by MassMutual Ventures, with total investment in to $10M
Awards & Recognition: Won NetApp Excellerator's "Best Growth Strategy Award," CloudSEK XVigil joined NVIDIA Inception Program, and won the NASSCOM Emerge 50 Cybersecurity Award.

ABOUT THE ROLE

We are looking for Product Specialist Interns who are proactive and passionate about making an impact. If you have an interest in the cyber security world & have a flair for client communication and understanding of consumer behaviour, we’d like to meet you.

Responsibilities:

Be the first point of contact for all the clients operating for any and all matters specific to their accounts and product.
Constantly assist customers through various modes of communication (email, phone, online presentations, screen-share) to troubleshoot their concerns related to the product.
Document all issues identified and recommend solutions.
Assume ownership of an issue raised, aim to get issues resolved effectively from the respective team.
Track process compliance
Keep up to date with the latest security and technology developments.
Internship duration - 3 months

Skills & Qualifications:

B.Tech Final Year Engineering students with excellent verbal and written communication skills
Possess problem-solving capabilities and eagerness to learn new technologies/skills.
Self-motivated and able to thrive in a start-up culture
Knowledge of CRM software and MS Office is an added advantage
Knowledge in Cyber Security Domain - good to have

Benefits of Joining CloudSEK

We provide an environment where you can develop and enhance your skills while delivering meaningful work that matters. You’ll be rewarded a competitive salary as well as a full spectrum of generous perks and incentives which include:

Flexible working hours.
Food, unlimited snacks and drinks are all available while at office.

And, the finest part is yet to come! Every now and then we ensure to unwind and have a good time together, which involves games, fun, and soulful music. Feel free to show off your artistic side here!

Product Specialist Intern

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