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Brand Coordinator / Sales Support

2000 Center Drive, East D315, Hoffman Estates, IL 60192

Who We Are: 

We are a premium branding solutions company committed to empowering brands in the corporate and collegiate markets. Our team drives exceptional service and innovation, helping our clients make a lasting impact. With a proven track record of growth and dedication to our core values, we’re here to provide high-quality, timely solutions that support our clients’ success.

Job Summary:

We are seeking a dynamic Brand Coordinator to join our team and drive the growth objectives of our account team. If you're passionate about building strong relationships with our Brand Advisors and clients to create proposals for innovative product solutions, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

  • Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments.
  • Maintain excellent attendance and availability via email, chat, and mobile, providing seamless support when the account manager is unavailable.
  • Embrace feedback and contribute innovative ideas, demonstrating adaptability to changing circumstances.
  • Ensure consistent follow-up with clients and sales team to maintain strong communication channels.
  • Source, quote, and sell various product categories including apparel, promotional items, print materials, point of sale materials, and incentive programs.
  • Manage data and order entry efficiently to streamline processes.
  • Manage inbound customer calls and inquiries effectively, providing outstanding service and assistance.
  • Assist with additional administrative duties as required to support team operations.
  • Demonstrate strong multitasking abilities to manage quotes, orders, and prospecting activities throughout the day.
  • Collaborate closely with teammates, strategizing for long-term success, and executing account plans effectively.
  • Proactively reach out to established account contacts and qualify new leads through outbound calls.

Ideal Candidate Profile:

  • 0 - 3 years’ experience in inside sales or customer service
  • Efficiency in Microsoft Office or related suite
  • Strong verbal, written, and presentation skills
  • Strong work ethic: creative and takes initiative and gets the job done
  • Promotional Industry experience a plus
  • Project Management experience a plus

If you are ready to take on a challenging yet rewarding role in brand coordination, apply now and become an integral part of our team driving success in today's dynamic marketplace.

Hourly Pay Range:

$22 - $24 USD

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