Licensing Admin Supervisor

Job Summary:

The Licensing Admin Supervisor is responsible for managing the administrative team handling all vehicle licensing activities. This role ensures that all business licenses, permits, and regulatory requirements are obtained and maintained in compliance with relevant laws. The supervisor will lead the team, streamline processes, and ensure that licensing activities are efficiently carried out across the organization.

Key Responsibilities:

1. Team Management:
• Supervise a team of licensing administrators
• Provide training, mentorship, and performance evaluations to staff
• Assign tasks and set priorities for the team to meet departmental objectives and deadlines
2. Licensing Compliance:
• Ensure that all required licenses and permits are acquired, renewed, and maintained
• Maintain compliance with OMVIC standards as well as government regulations
• Develop and implement processes for tracking and maintaining licensing deadlines
3. Document Management:
• Oversee the collection, filing, and management of all vehicle documentation.
• Ensure the accuracy and completeness of licensing applications and renewals
4. Interdepartmental Coordination:
• Work closely with other departments (e.g., Production, Field Operations, and Sales) to ensure that licensing requirements are integrated into business operations
• Coordinate with external agencies, regulatory bodies, and vendors on licensing matters
5. Problem-Solving & Issue Resolution:
• Address and resolve any licensing issues, discrepancies, or delays in a timely manner
• Act as the point of contact for escalated licensing inquiries
6. Process Improvement:
• Continuously assess and improve internal licensing processes to enhance efficiency and accuracy
• Implement new technologies or software systems for better licensing management

Skills & Qualifications:

• Experience
  • 3+ years of experience in licensing or regulatory compliance, with at least 1 year in a supervisory or leadership role
  • Experience in a highly regulated industry (e.g., healthcare, alcohol, gaming) considered an asset
• Knowledge
  • Strong understanding of licensing laws and regulations specific to vehicle ownership
• Skills
  • Excellent leadership, communication, and organizational skills
  • Attention to detail and ability to manage multiple projects simultaneously.
  • Proficiency in office software (Google Workspace, Airtable) and licensing management tools/software
  • Problem-solving and critical thinking abilities
• License
  • Minimum of a G2 Driver’s License (valid in Ontario).
• Background Check
  • Clean criminal background check
  • Clean driver’s abstract with no major infractions.
• Work Authorization
  • Legally authorized to work in Canada
• Location:
  • Must be comfortable working at our Etobicoke facility as we transit into the new Mississauga facility

Compensation and Benefits:

• Competitive hourly wage
• Overtime opportunities
• Opportunities for advancement within the Field Operations department