Administrative Assistant

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their homes, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca.

About the role:

Clutch is in search of an Administrative Assistant to maintain the daily vehicle documentation operations at Clutch. This role is an integral part of our Field Operations team, as you’ll be completing a large volume of digital and hard copy documentation tasks after each vehicle translation is completed (both Retail and “Sell-to-Clutch” transitions). Reporting to the Field Operations Supervisor, the successful candidate for this role is a highly diligent self-starter willing to take ownership of various key administrative tasks and has previously worked in an office administrative role.

Working Schedule:

• Monday & Wednesday to Saturday from 8:30AM - 7:00PM

What you'll do:

• File Management:
• Create and maintain vehicle files in compliance with OMVIC (Ontario Motor Vehicle Industry Council) standards
• Retail Vehicle Documentation:
• Complete and process Retail vehicle Bill of Sales (BOS), ensuring all documentation is accurately filed and organized in our own Admin system
• Sell-to-Clutch Vehicle Documentation:
• Handle the completion of Sell-to-Clutch vehicle documentation and ensure timely uploading of necessary files into the Admin system
• Out-of-Province Vehicle Processing:
• Manage the paperwork for vehicles from outside the province, ensuring proper registration and compliance
• Problem Solving:
• Address and resolve any complex issues related to vehicle ownership, including edge case scenarios that may arise
• Team Collaboration:
• Work closely with the Field Operations, Revenue, Sell-to-Clutch and Production teams to coordinate timely and accurate completion of documentations

 What we’re looking for:

• Previous office administrative experience is strongly preferred
• Previous experience in handling a high-volume of documentation experience is preferred
• Self-motivated
• Desire to learn new skills
• Excellent communication skills
• Team player
• High attention to detail
• Ability to multitask and prioritize competing demands
• Ownership mentality and project management skills to streamline administrative procedures
• Technology savvy (Google Drive, Slack etc.)
• Must be comfortable working on-site at our Etobicoke facility as we transit to the new Mississauga facility

Why you'll love about Clutch:

• Autonomy & ownership -- create your path, and own your work
• Competitive compensation
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.