Field Specialist

Field Specialist – Vehicle Delivery & Inspection

Location: Mississauga, ON
Company: Clutch (Ranked #3 on Deloitte’s Enterprise Leaders List 2024)

About Clutch

Clutch is Canada’s first fully online platform for buying and selling cars. We make car ownership simple, transparent, and stress-free.

Our team is built around one main goal — giving customers the best possible experience. We do that by living our values every day:

• Deliver great service to our customers and community.

• Embrace challenges and find ways to improve.

• Assist teammates and customers when they need support.

• Lead with ownership, integrity, and accountability.

If you want to be part of a growing company that’s changing how people buy and sell cars, we’d love to have you on the team.

About the Job

We’re looking for a Field Specialist to help ensure our customers have a smooth and positive experience when picking up or dropping off their vehicles. You’ll be the friendly face of Clutch — handling inspections, paperwork, and key exchanges while making sure everything runs on time and to our standards.

What You’ll Do

• Handle vehicle deliveries and pickups safely and on schedule.

• Inspect vehicles for any cosmetic concerns or damage.

• Complete customer paperwork and record notes accurately.

• Communicate clearly with customers about appointments and next steps.

• Answer any questions about their new vehicle and the process.

• Install or transfer license plates when needed.

• Provide friendly, professional service and handle concerns respectfully.

• Help your team with related duties when needed.

What You’ll Bring

• High school diploma or equivalent.

• Valid Ontario G2 driver’s license and clean driving record.

• Clear criminal background check.

• Able to work 40 hours a week, including one weekend day.

• Willing to travel between Mississauga and Etobicoke locations.

It’s a plus if you have:

• A valid OMVIC License (or are open to getting one — we’ll help).

• Experience with vehicle inspections, delivery, or logistics.

• A genuine interest in cars and great customer service.

Why You’ll Love Working Here

• Consistent hours and a stable schedule.

• Support to earn your OMVIC License.

• Health and dental benefits from day one.

• Paid time off so you can rest and recharge.

• A modern, well-equipped facility in Mississauga.

• Free snacks, drinks, and access to great employee amenities.