IT Manager

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

We are looking for an IT Manager to unlock the personal productivity of our team. Throughout the last 4 years we put our engineering skills to test to create a good balance of automation, security, and usability for our IT ecosystem. As we grow past 100 people across two offices, we realize that we need our first full-time IT hire.

This is a unique opportunity to get in on the ground level early on, contribute and learn in myriad ways, make key decisions, expand your impact as the business grows, have fun, and learn a ton in the process. If you're practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we'd love to hear from you.

We are hiring in NYC and the tri-state area only. Our office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy. The whole company is in the office on average 4 days a week.

The IT Manager will:

• Drive down the daily helpdesk toil through automation and infrastructure improvements;
• Take care of office needs - from A/V to Internet/Wi-Fi, from laptops to PoE cabling;
• Own the MDM/macOS/office stack for the whole workforce;
• Be responsible for IT vendors (from ISP to MSP, from MDM to VoIP) and their costs;
• Own IT security and compliance and relevant processes and automation;
• Occasionally visit our Utah office;
• Shape the IT culture of the company.

The IT Manager must:

• Have 3-5+ years experience working in smaller companies, wearing multiple hats;
• Be familiar with:
  • enterprise Apple ecosystem;
  • at least one MDM stack;
  • at least one IdP stack (e.g. Okta);
  • networking (e.g. VPNs, VLANs, NATs, firewalls, DNS);
  • modern office productivity suites (e.g. Google Workspace);
  • Enterprise Email infrastructure (deliverability, routing, reputation);
• Be able to automate their own work;
• Be pragmatic, get stuff done, and not be afraid to get their hands dirty;
• Be extremely diligent when it comes to operations and designing business processes;
• Have patience and take pride in providing excellent customer service (no BOFH!);
• Work independently with little oversight in a fast-paced environment with high-energy colleagues.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $80,000 - $110,000 annually
• Signing bonus
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Unlimited paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Free lunch every Friday
• Education stipend
• 401K

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! 

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.