Senior Financial Analyst

We’re looking for a highly motivated and detail-oriented Senior Financial Analyst to join our FUN-ance Team (yes, that’s what we call ourselves!). This role is perfect for someone who loves a mix of day-to-day accounting operations and forward-looking financial strategy. You’ll play a key role in ensuring financial accuracy, driving insights, and supporting Coconut’s continued growth as a high-performing Canadian B2B SaaS company.

YOU’RE FIRED UP TO SUPPORT

Financial Controllership (50%)

• Financial Reporting: Oversee the preparation and review of monthly financial statements in strict accordance with ASPE standards.
• Operational Accounting: Execute complex reconciliations and journal entries, ensuring precise SaaS revenue recognition and maintaining General Ledger integrity.
• Compliance & Audit: Support annual audit processes, regulatory tax filings, and external reporting requirements to ensure full compliance.
• Internal Controls: Maintain robust internal controls and standardized accounting procedures to ensure accuracy and mitigate financial risk.
• Cycle Management: Lead month-end close and reporting cycles, ensuring the timely and accurate delivery of financial results.
• Process Innovation: Support the optimization of accounting workflows by identifying opportunities for automation and the integration of AI tools to enhance operational efficiency and accuracy.

Financial Planning and Analysis (50%) 

• Strategic Reporting: Develop and maintain sophisticated KPI dashboards to provide stakeholders with actionable financial insights and performance metrics.
• Budgeting & Forecasting: Collaborate with department leadership to consolidate inputs for the annual budget, ensuring alignment with corporate financial objectives.
• Financial Modeling: Construct and refine dynamic financial models to forecast business performance and support strategic decision-making.
• Trend Analysis: Conduct variance analysis and interpret key financial trends to identify risks and growth opportunities.
• Process Optimization: Implement and optimize accounting and FP&A systems to enhance automation, efficiency, and cross-functional collaboration with Marketing, Sales, and Product teams.
• System Ownership: Support the management of the FP&A system by assisting with updates and maintenance of its architecture, helping to ensure data integrity and evolving functionality in support of strategic planning.
• Strategic Support: Deliver ad-hoc financial intelligence and lead special projects to drive continuous improvement in reporting and analytical workflows.

WHAT YOU BRING TO THE TEAM

• CPA designation (required).
• 3-5+ years of progressive experience in financial reporting, FP&A, or corporate accounting.
• Experience at a Big Four accounting firm or in public accounting is considered a strong foundation for success in this role.
• Strong understanding of ASPE accounting standards and operational finance.
• Experience in SaaS or software/technology environments is considered an asset.
• Advanced Excel and financial modeling skills; experience with ERP and FP&A tools preferred.
• Prior experience leading or coordinating annual budgeting, forecasting cycles, and variance analysis, including partnering with department leaders, is an asset.
• Exceptional analytical ability, attention to detail, and sound professional judgment.
• Clear and confident communication skills with the ability to partner effectively across teams.
• Prior experience leading or coordinating annual budgeting, forecasting cycles, and variance analysis, including partnering with department leaders, is an asset., juggling competing priorities with focus and flexibility.
• You’ve got serious finance chops and an easygoing spirit; you know your debits from your credits and your coconuts from your palms
• A curiosity for innovation: We're looking for someone who loves to learn and elevate their skills with new technology, particularly AI and large language models (LLMs) like Google Gemini. You should have a foundational understanding of how these tools work and a strong desire to explore how they can be used to solve business and customer problems. We value continuous learning and our ideal candidate has a proven track record of innovating and pushing the boundaries of what's possible.

This posting is for a vacant position. The expected hiring range for this role is $110,000 - $120,000.

The base salary for this position is listed to support candidates to align themselves within the target range. The range is grounded in comprehensive analysis of national compensation data for similar roles and company sizes in the technology sector, alongside a review of our internal compensation framework to ensure pay equity across the company. Note that ranges may evolve over time.  We aim to provide a fair offer and hire within this specified range. The final offer for this position will take a candidate's background, experience, skills, and internal equity into consideration. Top performers’ compensation will be reviewed annually, as part of our Performance Acceleration program (Performance Reviews, Compensation Reviews, etc.).  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or synthesizing interview notes. These tools assist our talent team but do not replace human judgment. Final hiring decisions are always made by humans. If you would like more information about how your data is processed, please talk to your Talent Partner. We believe in using AI thoughtfully and transparently, so we ask candidates to take the same approach and disclose the use of AI at any stage in their application or interview process.

Our Investment in You:

• Find your flow with Cabana Days. We offer flex-time and flex-days so you can recharge and be your best self. We empower our team to prioritize their well-being, knowing that a well-rested team is a productive one. While we offer this flexibility, our commitment to service excellence is unwavering. This benefit comes with a shared responsibility: our customers are our top priority. We ask that you remain available and responsive on flex-days, as needed, to ensure our customers' needs are always met promptly.
• Ability to do your job in a supported, but flexible environment
• Supported professional development, learning, & career opportunities - be supported in your growth journey! 
• Regular 1:1 coaching with your leader and regular connection to a passionate executive team
• Work in a team big enough for growth but lean enough to make a real impact
  

A full range of benefits to keep you happy & healthy; 

• Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate! 
• Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1! 
• Virtual mental health and EAP platform 
• WealthSimple GRSP & Matching 
• Annual Wellness Benefit ($1000 per year) 
• Opportunity to work remote - anywhere in Canada! 
• Employee Options - everyone shares in our success! 
• Internet Subsidy on each paycheck 
• Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!
• A People First Company - 4.2 rating on Glassdoor
  
• "Most Admired Corporate Cultures" (2024) and ranked #22 in "Best Workplaces in Canada" (2025) in company size category

Who we are and What we do: 

Mission
To build Intelligent Branch Solutions that deliver the outcomes financial institutions care about - streamlining operations, enhancing customer experiences, and empowering staff to focus on what matters most.

Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.

To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers. 

Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging. 

Some recent awards we're proud of include:

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.