Account Manager

About Coda

Coda is your all-in-one collaborative workspace. We bring teams and tools together for a more organized work day. Coda is familiar and flexible like the documents you're used to, but comes with building blocks you can combine to create docs as powerful as apps. It's a big product with an even bigger mission. And with our launch of Coda Brain, your team’s favorite know-it-all, we now have a turnkey AI platform that understands your company data, can respond in text and tables, and is permission-aware. So your team is never caught in a frustrating loop of searching for context, interrupting the flow of others to find it, and submitting internal requests, just to see the same (and probably stale) data presented in slightly different ways. With Coda Brain, all you need to do is ask.
 
We're backed by some of Silicon Valley's leading venture capitalists, and have assembled a world-class team all over the United States. Join us as we take our product to the next level. Here's a quick overview of what we do.

About the role

We are looking for an Account Manager who will help build customer relationships to help grow and retain an existing book of business. This includes onboarding new customers, growing revenue, and renewing contracts.
 
We are looking for someone who brings a consultative, value-driven sales approach that is rooted in establishing trust, credibility, and genuine relationships. You’ll demonstrate a strong ability to meticulously manage a pipeline of opportunities and create new opportunities working towards an annual quota. Those successful in the role are driven, learners, creative, and proactive. You will report to the Head of Enterprise Sales, Expand.

In this role you will:

  • Develop and manage sales pipeline to retain and grow an existing book of business through both inbound and outbound efforts
  • Build relationship with senior executives and decision makers across all industries
  • Lead business reviews to central buying/IT teams to showcase how Coda can transform a customers business to deliver maximum revenue potential and increase renewal rates
  • Be comfortable discussing and negotiating contracts, managing partners in Procurement and Legal, and able to handle rejection
  • Occasionally travel for customer facing meetings

You may be a great fit for this role if:

  • You're an authentic maker to tell Coda's story who is interested in the productivity space
  • You bring 3+ years of experience in account management or sales within the SaaS industry, meeting and exceeding quotas
  • You have excellent written and oral communication skills. You can empathize with potential clients' pain points and inspire them to adopt our solutions
  • You are a resourceful problem solver, can discover your customers' needs and understand how Coda can provide value
  • You excel working with a team, solving problems, inspiring customers, and having fun!
  • You are based in San Francisco or New York

How we care for our Codans!

We are committed to providing highly competitive cash compensation, equity, and benefits. Check out our compensation philosophy. The compensation offered for this role will be based on multiple factors such as the role's scope and complexity, and your experience and expertise, and may vary from the range provided: $100,000 - $150,000. Starting on your first day of employment, Coda offers many benefits and perks that support eligible employees and their family members. Some of our benefits include:
  • Medical, Dental, Vision and Life Insurance
  • 401k
  • Optional Remote or in-office work
  • Commuter Benefits
  • Cell & Internet Subsidy
  • Lunch Subsidy
  • Fitness Subsidy
  • Parental Leave
  • Annual Educational Stipend
At Coda, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Coda believes that diversity and inclusion among our teammates is important to our success as a company, and we recruit, develop and retain the most experienced people from a diverse candidate pool.
 
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