Senior Operations Analyst

An Introduction to Codal

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence. 

At Codal, you’ll collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. You’ll also be part of a community that promotes long-term success, not just for our clients but for each other. We’ll help you develop a professional roadmap that takes your career to new heights. 

Who you’ll be working with

Our mission is to streamline and enhance our operational processes to ensure efficiency and effectiveness. With a presence in four global offices, we emphasize collaboration and integration to deliver outstanding results. Join us in optimizing our operations and contributing to our success.

What you’ll be doing

• Analyze operational processes, workflows, and systems to identify areas for improvement and increased efficiency.
• Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
• Collaborate with various departments to gather data, understand operational needs, and provide actionable insights.
• Develop and implement process improvements and optimization strategies.
• Monitor key performance indicators (KPIs) and generate regular reports to track operational performance.
• Conduct cost-benefit analyses to support decision-making and identify cost-saving opportunities.
• Assist in the development and maintenance of operational policies and procedures.
• Work closely with the IT department to ensure systems and tools support operational needs and enhancements.
• Provide support and training to staff on new processes and systems.
• Stay current on industry trends and best practices to continuously improve our operations.

What you’ll need to be successful (Requirements)

• Minimum 7 years of experience in operations analysis, process improvement, or a related field.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, PowerBI, Tableau or other BI tools).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Knowledge of project management methodologies and tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong organizational and time-management skills.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Proficiency in resource management software and tools.
• Ability to work within a team environment where collaboration and innovation are key.

Need another reason to hit the “apply” button?

• Codal is a global agency with over 200 employees, and offices in the US, UK, Canada and India 
• We are a Shopify Plus and BigCommerce Partner. and have won the Agency of the year award twice.
• We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work.
• Company sponsored lunch every Wednesday.
• A cricket team that regularly participates in city cricket leagues specific to Ahmedabad's IT companies 
• We are located office in a prime location in Ahmedabad with a delicious restaurant, a large lawn, a cafe, and many other amenities inside the building
• Flexible working hours.
• Health Insurance: Comprehensive medical coverage for employees and their dependents
• Maternity/Paternity Leave: Additional time off and support for new parents
• Professional Development: Opportunities for training, workshops, conferences to enhance employees' skills and knowledge
• Accidental Insurance

At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.