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Associate Client Services Manager
New York
Are you ready to revolutionize the advertising industry?
At Cognitiv, we are not just another AdTech company—we are industry trailblazers redefining media buying with our Deep Learning Advertising Platform. Since 2015, we have harnessed the power of cutting-edge deep learning technology and data science to transform how brands connect with their customers. Our mission? To bring intelligence to advertising and deliver unparalleled precision, relevance, and impact at scale.
With our innovative platform, advertisers enjoy unprecedented flexibility—whether it is activating Dynamic Deals through their preferred DSP, leveraging our managed service DSP, or utilizing our industry-first ContextGPT product. As a part of Cognitiv, you will be at the forefront of AI-driven advertising solutions, driving change and achieving remarkable growth in a rapidly evolving industry.
Now, we’re growing!
We’re looking for an Associate Client Services Manager to join our growing Client Success team in New York. This is an entry-level role designed for someone who’s eager to break into AdTech and learn how to deliver world-class client support. You’ll work closely with our senior CS team members to understand how Cognitiv plans, activates, and optimizes campaigns across our deep learning DSP.
For the first few months, you’ll support day-to-day client operations, reporting, and campaign setup while shadowing seasoned CS Managers. Over time, you’ll grow into owning your own client relationships and driving impact across multiple verticals.
What You’ll Do
- Support client success and campaign delivery. Assist senior CS Managers with campaign setup, pacing, optimization, and reporting. Learn how to translate complex performance data and technical concepts into clear, actionable client insights.
- Collaborate and learn. Partner with internal teams across Sales, Insights, and Campaign Strategy to ensure flawless execution and a great client experience. You’ll also have a dotted line to a senior mentor (Natalie) who will help guide your ramp-up.
- Grow into client ownership. Within 6–9 months, you’ll begin owning smaller accounts, preparing presentations, and managing the day-to-day communication and reporting for your clients.
Who You Are
- Curious, driven, and eager to learn. You’re excited by the AdTech space and motivated to understand how programmatic advertising works from the ground up. You ask thoughtful questions and enjoy solving problems in a fast-paced, collaborative environment.
- Client-focused communicator. You can take complex ideas and make them simple for clients. You’re organized, detail-oriented, and comfortable juggling multiple priorities while keeping quality high.
- Tech-savvy and data-minded. You’re familiar with DSPs, SSPs, or analytics tools and have a basic understanding of campaign planning or buying. Experience with Salesforce or similar tools is a plus.
Salary: $65,000 - $85,000 USD Base Salary Range
What We Offer
Compensation is based on experience, skills, and other factors. Base salary is just one part of your total rewards at Cognitiv—you’ll also receive equity and a comprehensive benefits package.
Highlights include:
- Medical, dental & vision coverage (some plans 100% employer-paid)
- 12 weeks paid parental leave
- Unlimited PTO + Work-From-Anywhere August
- Career development with clear advancement paths
- Equity for all employees
- Hybrid work model & daily team lunch
- Health & wellness stipend + cell phone reimbursement
- 401(k) with employer match
- Parking (CA & WA offices) & pre-tax commuter benefits
- Employee Assistance Program
- Comprehensive onboarding (Cognitiv University)
- …and more!
What You’ll Find at Cognitiv
- Festiv – We make work fun with cross-team games, events, and creative team bonding.
- Responsiv – You’ll be close to clients and leadership, influencing real outcomes.
- Inclusiv – Diversity and individuality are celebrated across all levels.
- Inventiv – We reward curiosity and embrace bold ideas.
- Transformativ – We support your growth with training, mentorship, and flexibility.
- Collaborativ – We operate across coasts, connected by purpose and teamwork.
Cognitiv is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all.
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