Sr. Manager, Clinical Trial Operations and Recruitment

At Cogstate, we’re advancing the science of brain health—making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.

Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.

Our global team of experts—spanning psychology, data science, operations, and technology—works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. 

At Cogstate, we’re not just imagining the future of brain health—we’re building it.

That’s why we’re seeking a Sr. Manager, Recruitment Operations accountable for supporting the recruitment, contracting, onboarding and training of expert clinicians in various languages and geographies who specialize in the administration of clinical outcome assessments/scales in different therapeutic indications.

In addition to strong management, organization, and collaboration, this position is responsible for ensuring audit readiness documentation and payment/invoicing support for clinicians delivering services for our clinical trial pharmaceutical clients.  Clinicians perform essential activities for Cogstate that greatly contribute to the overall success of a clinical trial.

This position will ensure that our clinical operations team are well supported with the requisite staffing levels of clinical experts that are highly qualified and well calibrated, enabling Cogstate to deliver exceptional and quality services for pharmaceutical clinical trial sponsors. Primary responsibilities of the onboarded clinicians range from administering psychological assessments to patients, ensuring proper administration of a clinical assessment from raters to patients, and reviewing clinical in-study visit data.

Collaboration with various departments such as People & Culture, Clinical Operations, Clinical Science, and the Clinician Network is essential to ensure seamless integration of new hires and continuous improvement of recruitment and onboarding practice.

Key Responsibilities

• Develop and implement strategies to attract clinical consultants in the field of life sciences with language-specific expertise.
• Collaborate with People & Culture and other departments to create job postings, screen candidates, and conduct interviews.
• Build and maintain a pipeline of qualified candidates for current and future needs (indication, language, service availability, time zone).
• Support Clinician proposals inputs to align recruitment efforts
• Develop content to attract and educate future consultants of Cogstate services.
• Collaborate with internal stakeholders to streamline the contracting process for new consultants, ensuring compliance with company policies and legal requirements.
• Negotiate contract terms and conditions with candidates and external agencies as needed.
• Leverage systems, technologies or processes to streamline and improve the contracting process in line with business needs.
• Negotiate consultant hourly fees balancing market rates and budgets.
• Design and support comprehensive onboarding programs for new clinicians, focusing on both general and language-specific training.
• Coordinate with internal teams to provide necessary resources and support for new hires.
• Proactively communicates and collaborates with Clinician Network Management, Rater Training Managers and Project Managers to meet study deliverables
• Monitor and evaluate the effectiveness of onboarding programs and make improvements as needed.
• Manage contract workers, including hiring, training, mentoring and regular performance reviews
• Oversee staffing capacity and develop resourcing plans supporting existing and new projects, develop solutions for anticipating and absorbing peaks in workload
• Identify opportunities and lead system implementation initiatives that will create hiring and onboarding efficiencies.
• Work closely with Clinician Network, Science, Clinical Operations, People & Culture, and other departments to ensure seamless integration of new hires into the organization.

Requirements

• Bachelor's degree in Life Sciences, Human Resources, or a related field; advanced degree preferred.
• Minimum of 7 years of experience in clinical trials operational roles that involve recruitment, hiring, and training, preferably in a global or multilingual environment.
• Strong understanding of clinical operations and the life sciences industry.
• Understanding of clinical outcome assessments (scales) and how they are used in clinical trials, including how they relate to therapeutic indications or cognitive domains is strongly preferred.
• Experience with HR software and applicant tracking systems.  Experience with JazzHR preferred.
• Willingness to travel to key Life Sciences annual conferences to meet recruited clinicians and/or further recruitment efforts.

Skills, Knowledge and Specialist Expertise

• Proficiency in multiple languages a plus.
• Experience working with diverse and international teams.
• Strong negotiation skills and experience
• Knowledge of regulatory requirements and compliance in the life sciences industry.
  
  

What’s In It For You

• Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
• Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
• 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program.
• Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.
• Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees.
• Short-Term & Long Term Disability Life Insurance: 100% employer sponsored
• Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts
• Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.

Our Culture
We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now!

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com.

Privacy Notice for Job Applicants

Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the  Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions.

For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.