page_title

tags.new

Opportunity Overview:

Cohere achieves its vision by partnering with health plans to transform the way care is delivered through our clinical intelligence platform and AI-powered solutions. As we continue to grow, we're looking for an experienced Senior Strategic Accounts Director to lead executive relationships with our largest health plan clients and drive long-term account growth.

This is one of the most visible client-facing roles at Cohere. You'll own the strategic direction for key accounts, serve as a trusted advisor to executive stakeholders, identify and close expansion opportunities, and champion client needs across the organization. Success in this role requires strong executive presence, strategic thinking, and close collaboration with teams across Sales, Client Success, Implementation, Product, and Operations to ensure our clients achieve exceptional outcomes while expanding their partnership with Cohere.

What you’ll do:

Develop, own, and execute strategic account plans for assigned health plan clients while managing multiple complex accounts.
Build and strengthen relationships with executive stakeholders to support long-term client retention and growth.
Identify expansion opportunities by engaging senior decision-makers and partnering with internal and external influencers.
Serve as the internal executive sponsor for assigned accounts, advocating for client priorities across the organization.
Lead commercial negotiations and close expansion opportunities within existing client accounts.
Partner closely with Client Success to ensure successful delivery and an exceptional client experience.
Collaborate cross-functionally with Sales, Product, Implementation, Operations, and other internal teams to communicate Cohere's value and drive growth.
Translate client feedback into actionable insights that influence product strategy and identify additional opportunities for partnership.
Provide strategic guidance internally to ensure Cohere continues to meet evolving client needs and market demands.

What you’ll need:

12+ years of experience working with health plans in account management, client success, consulting, or another client-facing capacity.
Deep understanding of the health plan market, industry trends, and executive relationships that drive strategic growth.
Proven success developing and executing strategic account plans that result in measurable business growth.
Strong executive presence with exceptional relationship-building and communication skills.
Deep knowledge of Medicaid managed care organizations (MCOs) and commercial health plans, including reimbursement models, state-specific Medicaid programs, market trends, and the executive relationships needed to drive strategic account growth.
Bachelor's degree
Analytical mindset with the ability to develop compelling business cases and growth strategies.
Hands-on approach and willingness to contribute wherever needed to achieve client success.
Ability to thrive in a fast-paced, high-growth environment with demanding client expectations.
Comfortable navigating ambiguity and adapting as client priorities evolve.
Passion for improving the healthcare industry through innovative technology.

Nice-to-haves

Masters degree a plus
Previous experience at a startup or in an earlier stage company that was in the process of launching new products

Pay & Perks:

💻 Fully remote opportunity with about 20% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program

📈 401K retirement plan with company match; flexible spending and health savings account

🏝️ Flex Time Off + company holidays

👶 Up to 14 weeks of paid parental leave

🐶 Pet insurance 

The salary range for this position is $196,000 to $230,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*:

Connect with Talent Acquisition for a Preliminary Phone Screening
Meet your Hiring Manager!
Behavioral Interview(s)
Case Study

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

#LI-Remote

#BI-Remote

Create a Job Alert

Interested in building your career at Cohere Health? Get future opportunities sent straight to your email.

First Name

Last Name

Country

Phone

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Do you have deep knowledge of medicaid managed care organizations (MCOs) and commercial health plans, including reimbursement models, state-specific Medicaid programs, market trends, and the executive relationships needed to drive strategic account growth?

Select...

Do you have 10+.years of experience working with health plans in an account management, client success, or otherwise client-facing role (e.g., consulting)?

Select...

Our base salary range for this role is [$196,000 – $230,000] annually. Do you acknowledge and agree that this range aligns with your compensation expectations?

Select...

This role may require travel to Boston, MA for onsite onboarding and occasional in-person team meetings throughout the year. Are you able to meet this requirement?

Select...

LinkedIn Profile

Website

Are you at least 18 years of age?

Select...

How did you hear about us?

Select...

Have you been previously employed at Cohere Health or ZignaAI?

Select...

Do any of your current or former family members work at Cohere Health?

Select...

If you answered "yes" to the above, what is the name of the employee? If you answered "no", please type "N/A."

What is your legal mailing address?

In which of the following locations do you live?

Select...

Are you eligible and legally able to work in the United States?

Select...

Do you now, or will you in the future require immigration sponsorship for work authorization?

Select...

Are you currently, or have you ever been, excluded from, debarred or otherwise ineligible to participate in state or federally funded programs (“Government Programs”) or federal healthcare programs as defined in 42 USC § 1320a-7b(f) (“Federal Programs”)?

Select...

I understand that if I receive an offer of employment from Cohere Health that a background check will be performed on my behalf.

Select...

I HAVE READ THE CERTIFICATION ABOVE AND UNDERSTAND AND AGREE TO ITS TERMS. Please type your name and the date.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Cohere Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Senior Director, Strategic Accounts

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability