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Quality Engineering Manager

United States

About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. 

About the Job:
As our Quality Engineering Manager, you will own quality strategy across our Storefront, Internal Apps, and Mobile apps. You will lead a team of QA engineers, mentor them toward stronger technical and strategic practice, and partner with engineering, product, and design leaders to define how Comfrt approaches quality.

We have a QA foundation in place, and this is a chance to build on it. We are looking for a highly technical leader who can set direction and stay close enough to the work to credibly guide it, across React-based web frontends, React Native mobile apps, and a serverless microservices backend on AWS.

Responsibilities:

Strategy & Leadership

  • Define and drive QA strategy across the Storefront, Internal Apps, and Mobile pods, formalizing our practices into clear, documented standards, processes, and ownership
  • Establish quality standards, including release readiness criteria, severity guidelines, and test coverage expectations
  • Partner with engineering, product, and design leaders to embed quality into planning, development, and release
  • Define and report on quality metrics, and use them to guide priorities

Team Management & Mentorship

  • Manage, coach, and develop QA engineers
  • Mentor the team on test design, automation, accessibility, and effective use of AI tools

Tooling & Process

  • Evaluate and select QA tooling, including test management and bug tracking platforms, and lead its rollout
  • Own test planning, test case, and regression processes across all pods

Hands-On Quality Engineering

  • Contribute to and review automated test suites using Playwright and TypeScript
  • Guide API and integration testing for our serverless backend on AWS
  • Partner with engineers on testing our headless, React-based storefront and web applications
  • Drive accessibility testing against WCAG 2.2 AA across web and mobile
  • Step in on complex or high-risk testing and release validation as needed

Qualifications:

  • 7–10 years of experience in Quality Assurance or Software Testing within a web, mobile, or digital product environment
  • 2+ years of experience leading, managing, or formally mentoring QA engineers
  • Demonstrated experience defining QA strategy and maturing QA processes
  • Strong technical background, with proficiency in TypeScript and the ability to read, review, and write code alongside engineers
  • Hands-on experience with test automation using Playwright and TypeScript, or similar
  • Working knowledge of React and how modern web applications are built, rendered, and deployed
  • Hands-on experience testing headless or composable eCommerce architectures (experience limited to Liquid theme-based storefronts is not a substitute)
  • Basic understanding of AWS and serverless, microservices-based architectures
  • Solid understanding of manual testing methodologies and test case design
  • Experience writing and executing API tests, including REST and GraphQL
  • Experience with test management platforms and bug tracking tools
  • Experience with accessibility testing against WCAG 2.2 AA
  • Experience using AI tools to accelerate test development and QA workflows
  • Excellent communication skills, with the ability to influence engineering, product, and design leaders

Nice to Have:

  • Experience building or maturing a QA function at a high-growth company
  • Experience testing Shopify-powered eCommerce experiences
  • Experience testing React Native applications and with mobile automation frameworks such as Maestro, Detox, or Appium
  • Experience testing gamified product features such as streaks, progression systems, or reward logic
  • Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Why Join Comfrt?

  • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
  • Work in a supportive, creative environment where your ideas and growth are valued.
  • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! 
  • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

 

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