Back to jobs

Insights Manager

London, England, United Kingdom

Company Overview

CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.

The Role:

Fueled by our customer and business growth, we’re looking for an Insights Manager to turn eCommerce, CPG, and category insights into winning business outcomes, ensuring our clients’ omnichannel and eCommerce success.

The goal of our Insights Team at CommerceIQ is to help our customers achieve profitable revenue growth by providing them with actionable insights and reporting. They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to drive eCommerce strategy and analysis. Since we partner with eCommerce sales and marketing operations teams on growing their businesses on Amazon and other eRetail platforms, our Customer Success Managers need to be skilled at understanding the customer’s business priorities and adept at guiding strategic conversations about CPG and eCommerce data, best practices, and outcomes. 

 

What You'll Do:

  • Own strategic insights engagements with large CPG brand(s) including ownership over strategic reporting, analysis, and data-based recommendations of sales and eCommerce data
  • Strategize with CIQ customers to understand their eCommerce priorities and desired outcomes, driving impact-oriented reporting and insights that will help propel their business forward
  • Serve as a CPG industry and market expert, guiding conversations about CPG and eCommerce insights like profitability, margins, sales and more
  • Present large, strategic business insights and analyses to client eCommerce teams, driving data-based narratives and guiding clients to clear recommendations
  • Craft impact-oriented narratives from data, effectively using data to tell a story and drive client decision making
  • Collaborate with internal stakeholders in Insights, Customer Success, Product, and more to drive client eCommerce strategy,  
  • Be an expert on the CommerceIQ platform, helping customers apply the platform information to their day-to-day business operations
  • Be the voice of your customers, collaborating with our internal teams to shape new reporting and product features and help us rapidly develop our offerings

 

What You'll Bring:

  • Bachelor's degree in Analytics, Business, Marketing, Communication, Economics or related field
  • 5+ total years of professional work experience 
  • 3+ years’ experience working at a CPG or FMCG brand, preferably with exposure to eCommerce sales management / data
  • Experience with eCommerce data through vendor/category businesses at Amazon, Tesco, or other relevant EU eRetail platforms
  • Strong written and verbal communication, client presentation skills
  • Experience with Excel and Google Suite
  • Experience building and presenting polished decks to senior stakeholders

 

Benefits & Perks: 

  • Highly competitive pay and benefits
  • Usual public holidays and a further 25 working days' holidays
  • Life & family friendly working arrangements
  • Company Pension Scheme
  • Private Medical Insurance 
  • Company Life insurance
  • Employee Assistance Programme

 

Help us build the future of eCommerce. Apply now or learn more at https://commerceiq.ai!

 

The typical base pay range for this role across the US is USD: £64,000 - £95,000 / per year.    

This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.  

Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Education

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CommerceIQ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.