Product Support Specialist - L3

Company Overview

CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.

Position Details:

• Title: Product Support Specialist - L3 (Lead)
• Team: ESM Automation

Job Description:

Skills and Experience:

• Bachelor’s degree in computer science or equivalent.
• Experience as an analyst or research analyst, or working with any database or e-commerce organization.
• Relevant work experience of 2-3 years.
• Strong SQL and Python knowledge.
• Strong knowledge of MS Excel (Vlookup, advanced formulas); knowledge of macros is an added advantage.
• Strong mathematical, analytical, and problem-solving skills.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Excellent verbal and written communication skills; able to communicate clearly and effectively.

Responsibilities:

• Validate initial feeds of existing and new data sources.
• Ensure data quality of ongoing data through development execution.
• Collect, gather, and analyze data according to business rules.
• Partner with other analytics and reporting development teams.
• Create weekly and monthly reports for the analytics team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.