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Property Assistant
Houston, TX
Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns.
Responsibilities:
- Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed
- Update and maintain property contact lists and emergency information for property
- Coordinate, schedule, and assist with deliveries to and from the dock area
- Promote and foster positive relationships with tenants, owners, and staff
- Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment
- Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting
- Create, submit, distribute, and track vendor contracts
- Maintain Property files (electronically as well as hard copies on-site)
- Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors
- Conduct property inspections and reports to ensure quality assurance and efficient customer service
- Assist in reviewing and compiling monthly and quarterly reports for client and property management team
- Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
- Coordinate and assist with meetings/special events held at the property as requested.
- Assist in keeping the Client’s Policies and Procedures updated and current
- Order office and kitchen supplies as needed
- Handle other duties as assigned
Desired Competency, Experience and Skills:
- Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience
- Real Estate experience a strong plus
- Familiarity with commercial real estate documents and the work order process
- Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook
- Strong interpersonal skills; ability to maintain professionalism in a sensitive environment
- Excellent verbal/written communications skills
- Strong organizational skills; detail oriented
- Proven record of providing excellent internal and external customer service
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
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