Senior Regional Manager

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. 

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be.

The Role:The Senior Regional Manager is given broad operational latitude and decision-making responsibility for managing a significant real estate portfolio. This senior-level role directly impacts every team member working at communities assigned to the Regional Manager and plays a critical part in supporting the Avanath brand, building reputation, and ensuring consistent operational excellence.

This role provides senior leadership and expertise across acquisitions, due diligence, lease-up, capital improvements, and overall property operations. The Senior Regional Manager ensures that corporate standards, quality procedures, and staff training are consistently applied while fostering high morale and engagement among team members.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships.  This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities.
• An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns.  This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership. 
• An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges.

 Qualifications 

• 5+ years in a community management leadership role, with a senior-level focus preferred.
• 5+ years of multifamily experience; affordable housing experience is highly desired.
• Experience in lease-up or new development strongly preferred.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), property management systems, internet, and email.
• Knowledge of LIHTC and Tax Credit/Bond/conventional qualifications preferred.
• Ability to travel frequently within the region and for corporate or industry events.
• Strong training, coaching, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work under time constraints, manage multiple priorities, and oversee a diverse team.

  Key Accountabilities

Fiscal Accounting

• Develop and execute operational budgets for the region; monitor monthly operating statements, budget-to-actual variances, and cash flow.
• Maximize efficiency and financial performance across the portfolio.
• Develop and implement collection strategies to minimize delinquencies.
• Oversee large capital projects and communicate effectively across departments.
• Prepare and submit subsidy vouchers, where applicable.

Staff Leadership

• Visit assigned communities a minimum of 3–4 times per week.
• Manage up to 10 sites and a diverse workforce.
• Directly support community managers, providing coaching, feedback, and staffing decisions.
• Collaborate with corporate support functions (compliance, finance, asset management, capital projects, HR).
• Conduct performance assessments and identify development opportunities.
• Address resident, team, and property concerns promptly.

Resident Relations + Customer Service

• Maintain positive communication with residents regarding operations, community initiatives, and concerns.
• Refer residents to appropriate services as needed.
• Implement systems to ensure prompt resolution of resident complaints.

Adherence to PM Rules, Regulations, and Guidelines

• Respond to housing violations and liability concerns in a timely and transparent manner.

Physical Demands & Working Conditions

• Classified as essential staff and expected to report to work while adhering to all safety and business protocols.
• Frequent sitting, walking, and repetitive computer/phone use.
• Reading, writing, performing calculations, and verbal communication.
• May work at elevated sites or uneven ground.
• Occasional squatting, bending, twisting, pushing, and pulling.

How Avanath Supports You

We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

We offer:

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.

Diversity & Inclusion

 Avanath Capital is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (“DEI”) are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part our culture, our reputation and our achievements. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization’s diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: 

+       Respectful communication and cooperation between all employees.

+       Teamwork and employee participation, permitting the representation of all groups and employee perspectives.

+       Work/life balance through flexible work schedules to accommodate employees’ varying needs.

+       Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.