Senior Manager, Partner Programs (Global)
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
We are seeking a dynamic and results-driven Senior Manager of Partner Programs to lead the design, implementation and operation of our global partner success and services programs. This is a highly strategic and partner-facing role that will collaborate closely with cross-functional teams, including Customer Support, Partner Operations, Programs, and Channel Teams, to ensure the overall success of the program.
The ideal candidate will possess a "whatever it takes" attitude, a proven track record in building and scaling partner programs, and the ability to drive alignment and execution across a global organization. They will be responsible for driving the growth of the programs and is ultimately responsible for their success.
What You'll Do:
Program Leadership:
- Lead the design, implementation, and ongoing operation of the global partner support, success and services programs.
- Define and execute the program strategy to drive partner engagement, satisfaction, and growth.
- Establish and maintain program governance, including KPIs, metrics, and reporting frameworks.
Cross-Functional Collaboration:
- Partner closely with Customer Support, Partner Operations and Programs, Channel, and other cross-functional teams to ensure alignment and seamless execution of the program.
- Act as the primary liaison between internal teams and external partners to ensure program success.
Partner Engagement:
- Build and maintain strong relationships with key partners, ensuring their needs are met and their feedback is incorporated into program improvements.
- Drive partner adoption of the program through training, enablement, and ongoing support.
Program Cadence & Governance:
- Establish and maintain a clear program cadence, including regular reviews, QBR/QBP, updates, and communications.
- Ensure adherence to program governance and drive accountability across all stakeholders.
Continuous Improvement:
- Monitor program performance and identify opportunities for improvement.
- Stay informed of industry trends and best practices to ensure the program remains competitive and impactful.
Who You Are:
- Extensive and proven experience in designing and running programs across global teams, managing partners, and scaling programs focused on success or services, or similar relevant experience
- Proven track record of designing, implementing, and scaling/operating global partner programs
- Strong understanding of complex partner ecosystems and ability to navigate it successfully to achieve program objectives
- Exceptional leadership and collaboration skills, with the ability to influence and align cross-functional teams.
- Strong strategic thinking and problem-solving abilities
- Excellent communication and presentation skills, with ability to engage and influence partners and internal stakeholders
- High level of accountability and “whatever it takes” attitude to make things happen
You’ll love working here because...
- Opportunity to join employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, opportunity to join our Community ERGs
- Generous global benefits
#LI-SK1
#LI-REMOTE
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
For our Candidates to prioritize your security:
Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment.
If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.
Apply for this job
*
indicates a required field