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Officer, People Operations

Manila, Philippines

This is a fully onsite role based in our office in Makati.

About Us 

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

About the Job

We are looking for a dynamic and detail-oriented Officer, People Operations to join our team! In this pivotal role, you will support and enhance our People Operations and administrative functions, contributing to a seamless workplace experience. Your responsibilities will span HR operations and office management, ensuring smooth daily operations and exceptional employee support. If you're proactive, organized, and passionate about creating an efficient and engaging work environment, we want to hear from you!

The Officer, People Operations will be responsible for:

People Operations:

  • Handle onboarding and offboarding processes, including preparation and management of employment agreements, Certificates of Employment (COE), and other necessary documentation.
  • Serve as the primary point of contact for employee inquiries, providing timely and proactive communication.
  • Maintain accurate and up-to-date employee records, encompassing personal information, job details, and performance evaluations, both in the HRIS and physical files.
  • Manage monthly government-mandated contributions and address any related concerns with efficiency and attention to detail.
  • Ensure compliance with labor laws, company policies, and HR best practices, fostering a fair and legally compliant work environment.
  • Support the review, maintenance, and updates of company policies and employee handbooks to reflect current regulations and organizational needs.

Office Management:

  • Oversee daily administrative operations to ensure a smooth and efficient office environment.
  • Manage office supplies and equipment, maintaining a clean, organized, and well-stocked workspace.
  • Address and coordinate office lease-related matters promptly and effectively.
  • Support company-wide events by assisting in planning, organizing, and execution.
  • Handle internal communications, including memos, announcements, and emails, to ensure clear and timely dissemination of information.
  • Collaborate with external vendors and partners, building strong relationships to meet organizational needs.
  • Provide assistance with projects, reports, and ad hoc tasks to support the team and overall company goals.

In this role, we are looking for someone with:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 2–3 years of proven experience in HR and administrative roles.
  • Hands-on experience managing office supplies and vendor relationships.
  • Solid understanding of labor laws and government-mandated benefits.
  • Exceptional organizational and multitasking abilities, with keen attention to detail.
  • Strong interpersonal and communication skills to engage effectively with employees and external partners.
  • Proven ability to maintain confidentiality and handle sensitive information with discretion.
  • Proactive problem-solving skills and a results-oriented mindset.
  • Commitment to upholding confidentiality and safeguarding company information.

Working Conditions:

  • Full-time position
  • Working onsite 5 days a week
  • You will be contracted through a third-party vendor

#LI-Onsite #MoneyMax

What can you expect from us?
 
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
 
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

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When you apply for a job on this site, the personal data contained in your application will be collected by MoneyHero Group (“MoneyHero Group” or “we”), a company registered and incorporated in Hong Kong and which can be contacted by emailing jobs@moneyherogroup.com. MoneyHero Group (the “Group”), is a group of companies that provide price comparison services as well as financial services, insurance products, communications and other products and services across Asia.

Your data is stored in a range of systems and formats. These include in your recruitment file, in the Group’s HR management system and in other IT systems, including the Group’s email system.

MoneyHero Group processes a range of information collected from you. Subject to applicable law, this may include:

  • your name, address and contact details, including email address and telephone number;
  • your gender and date of birth;
  • details of your qualifications, skills, experience and employment history;
  • information about your current level of remuneration, including benefit entitlements;
  • details of your marital status and dependents;
  • candidate photographs;
  • details of your bank account;
  • Passport or other identification information; and/or
  • Information from compliance background checks.

Your personal data will be processed for the purposes of managing MoneyHero Group’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, responding to and defending against legal claims, maintaining and promoting equal opportunities within the workplace and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under applicable Data Protection Laws as necessary for the purposes of the legitimate interests pursued by the MoneyHero Group, which are the solicitation, evaluation, and selection of applicants for employment.

Who may have access to personal data?

Your information will be shared internally within the Group for the purposes of the recruitment exercise. This includes with members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy, internal and external auditors and IT staff if access to the data is necessary for the performance of their roles.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by MoneyHero Group to help manage its recruitment and hiring process on MoneyHero Group’s behalf.

MoneyHero Group may share your personal data with third parties in order to, obtain pre-employment references from other employers, obtain employment background checks from third party providers and to obtain necessary criminal record checks.

How long do we hold your personal data?

Your personal data will be retained by the Group for so long as the Group determines it is reasonably necessary to evaluate your application for employment. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment in accordance with the contract of employment and our internal privacy policy.

What if you do not supply your personal data?

You are under no statutory or contractual obligation to provide data to the us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.