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Patient Advocate
As the largest provider of PHP/IOP programs and psychiatric services in Illinois, Compass Health Center is one of the fastest-growing behavioral health organizations in the country. We are thrilled to expand our exceptionally innovative and highly distinguished programs that redefine our industry and raise the standard for comprehensive care.
Launching in September 2025, our newest location in Brookfield, WI, will be home to top local talent in behavioral health care. This interdisciplinary team of trailblazers will build our adolescent, and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade.
We are seeking a Patient Advocate to act as a liaison between patients and clinical staff to communicate or resolve incoming inquiries regarding finances, HIPAA, and information as needed. If you are passionate about providing your patients with exemplary care, while being sensitive to their individual psychiatric conditions, you would be a great addition to our team.
*Note that training will occur early-August through September when the Brookfield facility officially opens*
What You'll Do:
Reviews the accuracy of demographics, insurance, completion of forms, organizational data to be entered in the chart in a timely manner.
Conduct New Patient Orientation/Administrative Intake for accurate intake paperwork collection. Functions as a service regarding insurance and other administrative procedures,
Point of contact for billing information for Urinary Drug Screening (UDS) coordination and Genetic Testing coordination. Obtains approval to move forward with services.
Follows up with financially responsible party who is not present at intake to review program cost and collects necessary documents for patient to start recommended program.
Follows up with patient’s parents if joint medical decision-making consent is needed and obtains necessary documents for patient to start recommended program.
Maintain patient charts according to confidentiality standards and policy. Maintain all patient’s, visitor’s, and staff’s confidentiality according to HIPAA requirements and Compass policy.
Performs clerical duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment.
Performs other related duties as assigned.
Who You Are:
Possess a High school degree or equivalent required; Associates degree preferred
2-3 years of experience in a healthcare/clinical setting
Insurance benefit knowledge in healthcare preferred
Excellent written and verbal communication skills
Professionalism and professional image
Strong organization and planning skills; detail oriented
Ability to multi-task in a fast-paced environment
Computer proficiency and ability to learn new software
Conflict resolution and problem-solving skills
Adult Primary Clinical Therapist
As a Primary Therapist, you’ll work thoughtfully with our patients to develop and implement their individualized treatment plans. This role will consist of conducting individual therapy meetings, collaborating with patients’ outpatient teams, and leading patients through their overall treatment program. You’ll partner closely with the entirety of our treatment teams, including Group Therapists, Family Therapists, and Prescribers to ensure comprehensive and compassionate care.
Our location in Northbrook is our first and largest facility, and consists not only of our widest variety of programs, but also serves as a pilot site for many of our new treatment offerings.
What You’ll Do
Utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT), as well as other evidence-based therapies
Meet with patients individually to assess progress and guide treatment planning
Coordinate care with patients’ individual providers to ensure continuity of care
Assess patients’ progress and need for higher level of care or discharge
Communicate with patients’ family members or support system when indicated
Complete initial intake evaluations to determine diagnosis and appropriateness for program
Chart in our electronic medical records system
Engage in crisis management as part of a treatment team
Provide group therapy, as needed
Other duties, as assigned
Who You Are
Hold or be eligible for one of the following licensures: LSW, LPC, LCSW, LCPC, MSW, AMFT, LMFT, PsyD, or PhD
Have 2 + years of post-Master’s clinical experience (preferred)
Possess a core skill set of Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT) and Acceptance and Commitment Therapy (ACT)
Have experience working with individuals who have experienced trauma and/or trauma related stressors (preferred)
Have experience with patients in crisis, and a strong passion for working within high acuity environments (preferred)
Adolescent Group Therapist
As the largest provider of PHP/IOP programs and psychiatric services in Illinois, Compass Health Center is one of the fastest-growing behavioral health organizations in the country. We are thrilled to expand our exceptionally innovative and highly distinguished programs that redefine our industry and raise the standard for comprehensive care.
Launching in late 2025, our newest location in Golden Valley, MN, will be home to top local talent in behavioral health care. This interdisciplinary team of trailblazers will build our adolescent and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade.
At the core of Compass we believe in the power of community and connection, which is why we are committed to our group-based programming. As an Adolescent Group Therapist, you will spend the majority of your time with our patients facilitating evidenced based groups using modalities like CBT, DBT, and ACT. We are seeking new and experienced clinicians with a passion for delivering dynamic and informative groups for our patients. If you are seeking an opportunity to provide exceptional care, we’d love to have you on our team.
This role will work with patients aged 12-18 in our Mood & Anxiety Program, while also offering the opportunity to be cross-trained within our Adolescent specialty programs and services: School Refusal, OCD/Complex Anxiety, Mental Health and Substance Use.
*Note that this position is slated to start in December, and will receive ~6 weeks of comprehensive training prior to seeing patients.
What You'll Do:
Developing and implementing DBT/CBT skill groups, working with ages 12-18 years old
Providing crisis intervention and staff support, as needed
Developing and documenting treatment plans and weekly update
Co-facilitating creative expression and other experiential therapeutic groups
Assisting program director in supporting families through phone coaching and follow-up calls
Checking in with treatment team about changes and progress for individual patients
Providing clinical observations and insights during interdisciplinary meetings
Providing individual support to patients, as needed
Providing support to other team members in various treatment groups
Providing guidance and support for milieu staff during skills and executive functioning therapy activities/instruction
Participating in discharge planning for patients
Other duties, as assigned
Who You Are:
Master’s in Social Work/Clinical Counseling or other relevant Master’s/Doctoral programs
Hold or be eligible for one of the following licensures: LGSW, LPC, LICSW, LPCC, MSW, AMFT, LMFT, PsyD, or PhD (preferred)
1 + year of post-Master’s clinical experience, or a relevant master’s level internship
Possess a core skill set of Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT)
Experience with patients in crisis, and a strong passion for working within high acuity environments
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