Director, Adult Virtual Programming

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role 

Compass Health Center is seeking a Director of Adult Virtual PHP/IOP Programs. If you thrive in a collaborative, virtual environment and are ready to lead a team of talented therapists while ensuring high-quality patient care, you would be a great addition to our team!

Compass is proud to be a trailblazer within the future of behavioral health, offering fully virtual PHP/IOP programs to patients across Illinois and Maryland. Our virtual programs meet the needs of modern healthcare, providing flexibility for both patients and clinicians while increasing access to fundamental care. 

What You'll Do: 

• Oversee quality of care in virtual PHP and IOP programs for 18+ population
• Manage team of Over 18 Daytime group therapists, family therapists, and primary therapists with support from Virtual Programs Senior Director
• Conduct and document intakes of new patients to the program as needed
• Field calls regarding possible intakes and collaborate with front office staff on scheduling intakes
• Meet with patients individually via Zoom to assess and chart progress of treatment
• Assess patient’s progress and need for higher level of care, step down or discharge
• Guide discharge planning with treatment team to ensure continuity of care
• Provide video and phone coaching to patients
• Engage in frequent communication and collaboration with team members via virtual rounds, EMR notes, emails, and phone communication
• Coordinate care with patient’s outside providers via Zoom, phone and email to ensure continuity of care
• Provide virtual group, individual, and family therapy, as needed
• Provide clinical oversight to virtual primary therapists, group therapists, and family therapists and assist them in successfully managing their individual caseloads
• Lead crisis management response
• Ensure that all documentation and data are tracked/completed in an accurate and timely manner
• Oversee initial and continuing insurance needs of patients through frequent communication with Utilization Review Team
• Provide clinical supervision for staff working toward licensure, as approved by Senior Director
• Partner with Virtual Evening Program Director and Associate Director of Daytime Programs to assess team needs, develop and enhance virtual group curriculum, and facilitate professional development of staff
• Ensure that program activities are aligned with Compass values and mission statement
• Ensure that virtual team/programs adheres to all policies and procedures
• Effectively coordinate with other Compass programs, departments, and sites
• Coordinate community outreach (ex: provide trainings, cultivate referral sources)
• Actively engage in Over 18 virtual program development and expansion
• Participate in interviews with Virtual Program Directors, as needed
• Meet with Virtual Program Senior Director on a regular basis for supervision/consultation
• Meet with all direct reports individually at least once per month to support their clinical and professional growth and development
• Complete annual performance reviews for direct reports

Who You Are:

• Licensed Doctorate Level Psychologist or Masters Level Clinician (Counseling or Social Work)
• Clinical experience conducting assessments, individual, family or group therapy experience
• Knowledge and experience of group dynamics utilizing Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), as well as other empirically supported treatments.
• Experience with patients in crisis
• Program development and implementation experience
• Experience supervising therapists, both licensed and seeking licensure
• Excellent time management
• Ability to juggle multiple demands simultaneously in a fast paced and changing environment
• Experience working at a PHP/IOP, hospital, or residential program preferred

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply! 

Who We Are 

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.  

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities. 

Benefits & Perks 

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization. 

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.  

What’s Next? 

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!