Senior Quality Manager

Compu Dynamics Modular (CDM) is at the forefront of innovative modular solutions, specializing in Modular Data Centers (MDC), metal frame systems, and fully integrated enclosures. Our designs are scalable, efficient, and sustainable, tailored to meet the evolving needs of our clients in a dynamic industry.

Summary

The Quality Manager builds, implements, and maintains CDM's Quality Management System (QMS), ensuring products, processes, suppliers, and field activities consistently meet customer, regulatory, and company requirements. This is a hands-on role spanning the fabrication floor, supplier audits, engineering design reviews, and field issues with hyperscale customers — less a traditional inspection manager and more a Quality Systems and Operational Excellence leader who can scale quality processes as CDM grows. The role is the primary quality leader across Engineering, Supply Chain, Manufacturing, Field Services, and Customer Support, reporting directly to the VP/GM and operating independently from Manufacturing and Supply Chain to preserve objective quality oversight.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Quality Management System (ISO 9001)

• Develop, implement, and maintain the QMS; lead ISO 9001 certification and surveillance audits
• Develop quality policies, procedures, work instructions, and forms
• Maintain document control in coordination with Engineering and PDM administration
• Manage the internal audit program, corrective actions, and quality KPI reporting to leadership

Engineering Quality

Partner with Engineering to ensure designs are manufacturable, inspectable, and supportable.

• Participate in product development and design reviews; support Design for Manufacturability (DFM)
• Define quality requirements, Critical-to-Quality (CTQ) characteristics, and inspection/test requirements from engineering specs
• Review Engineering Change Orders (ECOs) for quality impact; support failure investigations and root cause analysis
• Key deliverables: inspection and control plans, quality requirements matrix, First Article Inspection (FAI) process, design validation support

Supplier Quality & Purchasing Support

Partner with Supply Chain to ensure supplier performance and material quality.

• Establish and manage the Approved Supplier List (ASL); qualify and audit suppliers
• Develop supplier quality requirements and review supplier corrective actions
• Monitor supplier performance metrics; support Purchasing on quality clauses and inspection requirements
• Key deliverables: supplier scorecards, audit reports, corrective actions, quality agreements

Incoming Inspection

Develop and manage receiving inspection processes.

• Create inspection procedures, criteria, sampling plans, and acceptance standards based on engineering specs
• Ensure material certifications are reviewed and retained; maintain inspection records and traceability
• Manage receiving inspection personnel and activities
• Example inspection areas: structural steel, electrical assemblies, cooling equipment, switchgear, UPS systems, BESS equipment, fabricated module structures

Manufacturing Quality

Support manufacturing operations while maintaining independent quality oversight.

• Develop in-process inspection programs and quality checkpoints
• Lead the nonconforming material process and chair Material Review Board (MRB) activities
• Manage quality escapes and containment actions; develop workmanship standards and support operator quality training
• Key deliverables: NCR process, MRB process, control plans, manufacturing quality metrics

Final Inspection & Commissioning Quality

Develop acceptance processes for completed modules.

• Define final inspection requirements and FAT procedures; review commissioning documentation
• Verify customer acceptance criteria are met and support factory witness testing
• Example areas: electrical systems, cooling systems, integrated module testing, controls systems, Factory Acceptance Testing (FAT)

Field Quality & Customer Support

Serve as quality liaison for field issues and customer concerns.

• Lead customer complaint investigations and manage field quality issues
• Support root cause analysis and corrective actions; track warranty and reliability trends
• Participate in customer quality reviews and support major project closeouts
• Key deliverables: customer corrective action reports, field failure analysis reports, warranty trend reporting, lessons learned database

Continuous Improvement

Lead company-wide quality improvement initiatives.

• Implement CAPA processes and lead root cause investigations
• Facilitate continuous improvement activities; analyze quality trends and drive defect reduction initiatives
• Preferred methodologies: Lean Manufacturing, Six Sigma, 8D, 5 Why, Fishbone Analysis, FMEA

Key Performance Indicators

• Supplier Quality: supplier defect rates, on-time corrective actions, supplier audit scores
• Manufacturing Quality: first pass yield, NCR rate, rework cost, scrap cost
• Customer Quality: warranty claims, customer complaints, field failure rate, customer satisfaction
• QMS: internal and external audit findings, CAPA closure performance, ISO compliance status

Core Competencies

• Professionalism: Represents CDM with integrity and credibility in all customer and partner interactions; sets a high bar for quality and professionalism across the team.
• Exceeding Expectations: Driven to deliver on time, on budget, and beyond customer expectations; brings a bias for action and holds the team to high standards.
• Mutual Respect: Builds collaborative relationships across engineering, manufacturing, and field teams; navigates competing priorities with empathy and clarity.
• Integrity: Communicates status and risks transparently; owns problems and drives resolution without deflection.
• Communication: Explains complex technical and program information clearly to audiences from the factory floor to customer executives, in writing and in person.
• Technical Aptitude: Engages confidently with engineering and manufacturing teams on technical detail; reads drawings, specs, and test requirements without relying on SMEs.
• Problem Solving: Identifies root causes and drives pragmatic solutions; stays calm and decisive under pressure.
• Technology Proficiency: Proficient in Microsoft Office, project management tools (MS Project, Smartsheet, or similar), document management platforms, and comfortable working across ERP and engineering systems.

Supervisory Responsibility

No direct supervisory responsibility initially, but leads cross-functional program teams in a matrixed environment — influencing, coordinating, and holding accountable team members across engineering, manufacturing, and field operations without direct reporting authority.

Work Environment

This role spans the office, the manufacturing facility, and active customer sites, with regular time on the factory floor and at customer data center locations. Standard office equipment supports documentation, communication, and planning; expect some exposure to industrial environments, loud equipment, and temperature-controlled spaces.

Physical Demands

Occasionally required to stand, walk, sit, and use hands and arms to handle documents and equipment. Factory floor and site visits may require PPE and the ability to move through industrial and construction environments. Must occasionally lift or carry up to 25 pounds.

Travel

Travel is expected and varies by program phase, estimated at 25–40% to CDM's manufacturing facility, customer sites, and project locations across North America. Valid driver's license in good standing required.

Required Education and Experience

• Bachelor's degree in Manufacturing Technology, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field, or an equivalent combination of education and industry experience
• 7+ years in quality management
• 5+ years in manufacturing environments
• Experience implementing ISO 9001 systems
• Experience managing supplier quality programs

Preferred Experience

• Modular construction experience
• Data center infrastructure experience
• Electrical equipment manufacturing
• HVAC or cooling equipment manufacturing
• Structural fabrication experience

Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for:

• Medical, Dental, and Vision Insurance – effective the first of the month following hire, with plans currently offered through Cigna.

• 401(k) Retirement Plan – automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities.

• Employer-Paid Life Insurance – coverage equal to 1x your salary.

• Short-Term Disability (STD) – fully paid by Compu Dynamics.

• Voluntary Benefits – including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage.

• Paid Time Off (PTO) – accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment.

• Paid Holidays – 7 company-observed holidays plus a floating holiday.

• Birthday Time Off – 8 hours of paid time off during your birthday month.

• Paid Parental Leave – 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA.

• Volunteer Time Off (VTO) – 40 hours annually for community service.

• Boot Reimbursement – up to $150 annually, available from your first day.

• Tool Reimbursement – $250 annually, available after 60 days.

• Tuition Reimbursement – up to $5,000 annually for approved educational programs.

Compu Dynamics Modular (CDM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.  

Compu Dynamics Modular (CDM) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

Compu Dynamics Modular (CDM) expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Compu Dynamics employees to perform their expected job duties is absolutely not tolerated.