Back to jobs

International Desk Manager

Meridian, ID 83642

Why join CompuNet?

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed.  We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. 

CompuNet is seeking a dynamic and experienced International Desk Manager to lead and grow our international business operations. This pivotal role oversees a team dedicated to supporting and coordinating all aspects of CompuNet’s global engagements. Acting as a strategic liaison between internal departments, global partners, and clients, the International Desk Manager ensures the seamless execution of international projects, service delivery, and operational excellence.

This role manages the international desk, which acts as a single point of contact for CompuNet’s international business. The International Desk Manager will work closely with the Sales Operations team to identify international business, manage and process all international orders through delivery, invoicing, and collections, while ensuring a streamlined and positive experience for the customer.

Key Responsibilities:

  • Team Leadership & Development
    • Lead, mentor, and manage the International Desk team, fostering a culture of collaboration, accountability, and continuous improvement.
    • Set clear goals, KPIs, and development plans to support professional growth and team performance.
    • Promote a proactive, customer-first mindset while driving operational excellence.
  • International Business Operations
    • Oversee daily international business operations, including quoting, procurement, logistics coordination, compliance, and invoicing.
    • Manage international orders from initiation through final delivery, ensuring a seamless and positive customer experience.
    • Lead and serve as the primary point of contact for all international projects and quote requests, ensuring timely, accurate responses and successful execution.
    • Accept, review, and process worldwide orders, distributing to appropriate delivery partners.
    • Prepare and maintain status and management reports of quotes and orders, including daily forecasts, manufacturer forecast pipelines, and customer-specific ad hoc requests.
    • Provide strategic support to Sales for opportunity planning and global growth.
    • Proactively address issues and effectively solve problems to mitigate risks.
    • Work closely with CompuNet teams and worldwide partners to ensure the smooth flow of information, communication and order processing.
  • Global Vendor & Partner Engagement
    • In conjunction with the Partnership, Enablement & Programs (PEP) team, develop and maintain strong working relationships with international vendors, distributors, and delivery partners to ensure reliable global service and fulfillment.
    • Negotiate pricing, service levels, and commercial terms to optimize value and strengthen strategic partnerships.
  • Additional Responsibilities 
    • Drive operational improvements and scalable process development across quoting, order fulfillment, and communication, while proactively mitigating risks and ensuring successful global project delivery.
    • Collaborate cross-functionally with internal teams and global partners to align international workflows, ensure transparent communication, and deliver exceptional customer outcomes throughout the order lifecycle.

Qualifications:

  • Bachelor’s degree in International Business, Supply Chain Management, Business Administration, or a related field (Master’s degree preferred).
  • 5+ years’ of experience in international operations, logistics, or global business management, including a minimum of 2 years’ in a leadership or supervisory role.
  • Strong working knowledge of global trade, import/export rules and regulations compliance, international logistics, and operational best practices.
  • Proven ability to lead, manage and develop high-performing teams through a hands-on, player-coach leadership style, driving performance and fostering continuous improvement.
  • Excellent organizational, leadership, and interpersonal communication skills, with the ability to influence and collaborate across cross-functional teams.
  • Proficient in Microsoft Excel and other Microsoft Office applications; experience with forecasting and reporting tools is a plus.
  • Solid project management skills, with the ability to manage multiple priorities and stakeholders simultaneously in a fast-paced, deadline- driven environment.
  • Prior experience partnering closely with sales and customer service teams to support client needs and drive business outcomes.
  • Foundational understanding of finance and accounting principles as they relate to international transactions and order management. Knowledge of and ability to accurately apply pricing, Gross Profit, discounts, and margin calculation.
  • Demonstrates a high level of accuracy and attention to detail in all tasks and responsibilities.

Who we are

CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services.  Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff. 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Create a Job Alert

Interested in building your career at CompuNet, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CompuNet, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.