Back to jobs

Technology Operations Manager, UK

Hereford, England, United Kingdom

Are you interested in joining an organization with a global reach? At Concentric, “We Manage Risk Everywhere to Keep People Safe.” If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: 
 
Integrity – Collaboration - Relationships – Excellence – Creativity - Results  

We are currently looking to hire a Technology Operations Manager to join our Corporate Team in Hereford, England, United Kingdom. 

*This position follows a hybrid work schedule for our Hereford, UK Headquarters, with candidates expected to be in the office 2-3 days per week. Additionally, in-office presence may be required based on business needs at the hiring manager’s request. Candidates must be located within a reasonable commuting distance and able to get to the office within one hour.

JOB DESCRIPTION

This role supervises and assists with all technical support, project planning / execution, purchasing and provisioning for the core business unit. This position also plays an integral role in ensuring systems, policies, and risk levels adhere to best practices.

RESPONSIBILITIES

  • Oversight and administration of core IT services, including but not limited to system access, user support, network maintenance, device deployment and administration, software applications, and IT-related business initiatives
  • Ensure the strategic objectives of the department are in alignment with broad business goals
  • Manage departmental purchases and expense reporting
  • Oversee technology-related governance, risk management, and compliance
  • Work closely with the other departments to establish IT-related goals and objectives
  • Maintain documentation related to the Company technology architecture
  • Research and implement service enhancements to meet evolving environment and customer needs; present solutions to the Leadership Team
  • Serve as a technology Subject Matter Expert for the Company
  • Support other projects as required
  • Coordinate and lead cyber engagements with clients and internal stakeholders and conduct after-action reviews as necessary

REQUIRED QUALIFICATIONS

  • 5+ years of experience in IT administration and a strong understanding of networking concepts and fundamentals
  • Prior experience with project management (estimating, work planning, scope management, budgeting, proposals, deliverables)
  • Prior experience with industry-standard security and privacy frameworks (e.g. ISO 27001, ISO 27701, GDPR)
  • Ability to train, present, and provide IT insight for the Company
  • Proficient with iOS/macOS, Office 365, MDM, UTM administration, Networking, and VoIP
  • Previous experience managing:
  • Network Administration
  • Laptop/Desktop/Server hardware and peripherals
  • AV / Telephony Systems
  • Mobile Devices

PREFERRED QUALIFICATIONS

  • Experience with Google Workspace administration 
  • Proficient with scripting languages such as Bash, Powershell, etc. 
  • Proficient with virtualization and cloud infrastructures 
  • DNS (TXT, CNAME, A etc.)
  • VPN (Site to Site, Client)
  • SSL / S/MIME (PKI)
  • Firewall concepts 
  • IAM / SSO

COMPENSATION & BENEFITS 

  • 20 vacation days plus public holidays
  • Personal accident insurance
  • Sick pay
  • Pension plan enrollment, with a 3% employer contribution

Hereford, United Kingdom Pay Range

£35,000 - £42,000 GBP

Concentric acknowledges the systemic barriers in the security industry and recognizes that removing those barriers will require a collaborative and conscious effort. Concentric is committed to programs and initiatives around diversity, equity, and inclusion that better our organization and our greater community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors is committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page. 

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Concentric’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.