Integrated Security Operations Manager

Are you interested in joining an organization with a global reach? At Concentric, “We Manage Risk Everywhere to Keep People Safe.” If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: 
 
Integrity – Collaboration - Relationships – Excellence – Creativity - Results  

We are currently looking to hire an Integrated Security Operations Manager to join our Corporate Team in Kirkland, WA! This position allows for Remote work arrangements. 

JOB DESCRIPTION

The Integrated Security Operations Manager is part of the Embedded Program Team but is responsible for coordinating with Security Operations to establish and transition ad hoc work into embedded roles, ensuring seamless integration, clear communication, and an alignment of operational needs with client expectations. This position will manage several small groups of vendors, ad hoc services, employees, and embedded services, who are working directly with Concentric clients. The Integrated Security Operations Manager serves as the primary liaison to Concentric for vendors, employees, and clients, ensuring smooth communication and seamless operations while addressing any needs or challenges. Providing ongoing guidance and mentoring, performance feedback, and administrative support to enhance vendor or employee engagement and client satisfaction are key tenets of this position. 

Additionally, the Integrated Security Operations Manager will recruit, onboard, and hire vendors and embedded employees; approve timecards, invoices, and expense reports; and provide supervisory oversight while collaborating with the Embedded Programs Management Team, Security Operations, Human Resources, Recruiting, and Finance to ensure compliance with company policies, efficient resource allocation, seamless workflow transitions, and the successful execution of intelligence and security operations that align with client objectives.

The ideal candidate will have real-world experience in the security field, and supervisory experience managing and mentoring diverse teams.  

RESPONSIBILITIES

• Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening and selecting candidates to align with client requirements
• Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being.
• Advocate for employee needs and escalate issues as necessary to HR or management.
• Provide guidance and mentorship to embedded employees in the intelligence and/or security fields, assisting them in resolving challenges and navigating issues that arise at the client site
• Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as needed
• Serve as the primary relationship manager between Concentric and client managers overseeing embedded employees
• Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements.
• Maintain excellent rapport with clients
• Facilitate communication between employees, clients, and internal teams to maintain alignment on operations.
• Assist in the development of SOPs and guidelines, as required, for the client
• Provide direct billable consultative and/or security services as requested to clients globally
• Provide in-person support and management of complex security operations or protective details.
• Maintain excellent rapport and open lines of communication regarding client needs,  requests for support, service issues, and deliverables
• Ensure client deliverables are met across the full suite of security services
• Proactively communicate with clients regarding identified risks to personnel, property, or reputation
• Identify gaps in processes and resources, develop methodologies to address these gaps as part of the larger Concentric strategy
• Oversee quality control and training for Concentric employees, embedded staff, and contracted security assets, as needed
• Design, develop, and draft proposals, including budgets as needed
• Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements

REQUIRED QUALIFICATIONS  

• Experience with physical security and risk management
• 15+ years experience in the security, military, or law enforcement fields
• 5+ years of supervisory experience 
• Strong interpersonal and relationship-building skills
• Excellent professional judgment and decision-making skills
• Excellent organizational and problem-solving abilities with great attention to detail
• Ability to handle sensitive employee and client matters with discretion and professionalism
• Proficiency with Google Suite
• This position requires at least 10% travel 

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a related field 
• Experience managing employees placed within client organizations (e.g., embedded consulting, managed services, or staffing models).
• Ability to thrive in a fast-paced, growth-oriented, and quickly changing environment
• Adept at learning new software and web-based tools
• Familiarity with human resource practices

COMPENSATION & BENEFITS

• 100% Employer paid medical, dental, and vision benefits
• Medical selection of PPO or HDHP, including HSA employer contribution
• Medical FSA
• Dependent Care FSA 
• Employer-paid insurance: life, STD, LTD, and AD&D 
• 401k including employer match & immediate vesting
• 11 paid holidays 
• Paid leave (vacation, sick, parental, volunteer) 
• Annual Health & Wellness Benefit
• Generous Fertility/Adoption benefit
• National discount employee program
• Employee Assistance Program for personal needs
• Access to Learning Management System

Concentric acknowledges the systemic barriers in the security industry and recognizes that removing those barriers will require a collaborative and conscious effort. Concentric is committed to programs and initiatives around diversity, equity, and inclusion that better our organization and our greater community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors is committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.