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Product Manager, Cadence Suite

Plymouth Meeting, Pennsylvania

Who are we and why should you join us?

ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas. Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges.

At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made.

ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery.

Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.


 

Role Summary

ConcertAI is seeking a Product Manager to support the implementation and adoption of the Cadence Suite across its customer base. Reporting to the Senior Director of Product Management, this role will serve as the primary product management partner for implementation activities, customer workflows, and ongoing product utilization. The Product Manager will work closely with customers, Business Analysts, Engineering, Product Management, and Customer Success to translate implementation needs into clear requirements and actionable product priorities. This role will identify gaps between customer needs and existing product capabilities and ensure those gaps are evaluated, documented, and incorporated into the product backlog. The successful candidate will help manage expectations, support effective utilization, measure adoption, and identify opportunities to improve the customer experience. The role requires strong product management skills, practical implementation experience, and an understanding of how AI-enabled capabilities can support commercial life sciences workflows.

Responsibilities

  • Lead product management activities supporting the implementation and adoption of the Cadence Suite across customers.
  • Work with customers and Business Analysts to understand business processes, user needs, implementation requirements, and expected product outcomes.
  • Translate customer and implementation needs into product requirements, user stories, workflows, acceptance criteria, and backlog items.
  • Identify gaps between existing Cadence capabilities and customer requirements and partner with Product Management and Engineering to prioritize future enhancements.
  • Support implementation planning, product configuration, user acceptance testing, release readiness, and transition into ongoing customer use.
  • Manage expectations across customers and internal teams by communicating product capabilities, dependencies, risks, decisions, and planned enhancements.
  • Monitor customer utilization, adoption, engagement, and recurring usage patterns to identify areas requiring support, training, or product improvement.
  • Support product demonstrations, customer working sessions, documentation, and enablement activities while identifying opportunities to apply AI and automation to improve product value and implementation efficiency.

Requirements

  • Bachelor’s degree in business, healthcare, life sciences, computer science, information systems, or a related field.
  • At minimum 5 years experience in product management.
  • Experience with implementation management, business analysis, healthcare technology, life sciences, or SaaS products.
  • Experience translating customer and business needs into product requirements, workflows, user stories, acceptance criteria, and prioritized backlog items.
  • Demonstrated ability to work directly with customers and cross-functional teams to manage expectations, support adoption, and resolve product or implementation issues.
  • Familiarity with AI concepts and AI-enabled products, including the ability to identify practical opportunities to improve customer workflows and product outcomes.
  • Strong communication, organization, analytical, problem-solving, and collaboration skills, with the ability to translate between customers, Business Analysts, Product Management, and Engineering.

 


Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at www.concertai.com , or follow us on LinkedIn. Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care. 

EEO & ADA Statement

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are dedicated to providing reasonable accommodations throughout the application and hiring process, as well as during employment, in accordance with applicable federal, state, and local laws. Requests for accommodation will be handled confidentially and in accordance with applicable law.

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