Sr. Cloud Operations Engineer

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Title: Sr. Cloud Operations Engineer
Locations: Bangalore
Reports to: Director, Cloud Operations.

A quick snapshot…

A Conga Sr. Cloud Operations Engineer will design, automate, and manage highly available and scalable cloud applications that allow development teams to deploy and run their services. The role will automate deployments and manage these applications on the cloud (AWS/Azure).

Why it’s a big deal…  

At Conga, we are looking to build the next-generation, jaw-dropping Revenue Cloud Platform and the Cloud Operations Engineer plays a vital role to make sure applications and infrastructure are able to meet the demands of Conga's ever-growing customer base. You’ll collaborate with other senior cloud operations specialists and team members to accompany in the designing, creation and implementation of the cloud-based software into other operations.

Are you the person we’re looking for?

Related Experience. Working on one or more public cloud platforms is a must. This role will be a part of the Cloud Operations team and will require a strong knowledge of application monitoring, infrastructure monitoring, automation, and system & service reliability improvements. You should have strong proficiency in IaaS components, such as VMs, virtual networks, and storage services. In addition, you will be required to maintain backups and snapshots of resources.

Engineering and Architecture. Work closely with these teams to develop systems that focus on scalability, high-performance and security. Build end-to-end documentation to ensure visibility, and resiliency throughout the system.

Cloud Environment. You should have 5 to 8 years of experience designing, deploying, and operating mid to large scale cloud environments. Working knowledge with Jenkins, GitHub, JIRA tools, experience managing container-based workloads, using Kubernetes or other orchestration software and highly proficient with Unix/Linux operating systems. Should be able to write queries for and troubleshoot/tune databases e.g., PostgreSQL, MySQL, MongoDB, etc.   

Education. A bachelor’s degree in Engineering or equivalent.

Here’s what will give you an edge…

Tools and certifications. Expertise with infrastructure/configuration management systems such as Ansible, Chef, Terraform, Puppet, etc.

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense.   

Developing professional. You’re well beyond entry-level, but still developing your professional expertise. You regularly rely on policies and procedures to resolve a variety of issues. You’ve worked on problems that required you to review a variety of factors in order to analyze a situation. You’ve built productive internal and external working relationships. And you’ve demonstrated good judgement to determine appropriate courses of action, within defined practices and procedures.  

Willingness to work rotational shifts. Let’s face it- our customers are in various time zones, so we need to support them. Our analysts can-if needed-be scheduled on rotational shifts and take turns carrying papers.

Willingness and flexibility to work and support 24x7x365 Production Operations. (rotational shifts)

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!  

Don’t meet every requirement for the role?   

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

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