Product Operations Specialist
A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth.
Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.
Job Title: Product Operations Specialist
Locations: Houston/Boston (Hybrid)
Reports to: Director, Product Operations and Programs
A quick snapshot…
We’re looking for a Product Operations Specialist to strengthen how our product organization measures, learns, and executes. This role sits at the intersection of product, data, and operations, focused on turning insights into action. You’ll help ensure we’re asking the right questions, measuring the right things, and making informed adjustments to roadmaps and launches based on real data. If you enjoy bringing clarity to complexity and helping teams focus on high-impact work, this role is for you.
Why it’s a big deal…
As our product organization grows, having a strong, consistent product operating rhythm becomes critical. This role helps close gaps in metrics, reporting, and insights, ensuring decisions are grounded in data, not assumptions. Your work will directly improve execution efficiency, product outcomes, and cross-functional alignment by enabling teams to see what’s working, what’s not, where to focus next, and by owning key operational projects that scale our product practices.
Here's what we're looking for...
Product Insights & Optimization. You support product teams by identifying insights and optimization needs, fixing misses in metrics and reporting, and enabling data-driven adjustments to roadmaps and launches. You’re comfortable digging into the details to understand performance and translating findings into clear, actionable recommendations.
Data Collection & Analysis. You are responsible for collecting, transforming, and analyzing product data from multiple sources. You identify trends, patterns, and insights that inform product and business decisions, and you help standardize how data is collected and evaluated across the organization.
Process Improvement & Operating Rhythm. You identify and drive opportunities for process improvements that enhance efficiency, transparency, and alignment. You help establish and reinforce a data-informed product operating rhythm, creating repeatable systems that let product leaders focus on strategy and innovation rather than operational overhead. You lead and own product operations projects and cross-functional initiatives such as rolling out new tools and workflows across teams.
Reporting & Visualization. You build and maintain dashboards, reports, and visualizations that make insights accessible and actionable for stakeholders. You ensure metrics are clear, reliable, and tied to meaningful outcomes.
Cross-Functional Collaboration. You work closely with product, engineering, analytics, and business partners to support execution, surface risks, and keep plans on track. You communicate clearly, build trust, and help teams stay aligned around shared goals.
Related Experience.
- 3-5+ years in product-related operations or analytics roles
- Experience in product operations, product management, operations, or program management
- Strong critical thinking skills with the ability to leverage data to drive decisions
- Experience supporting product management in high-growth SaaS environments
- Understanding of the product lifecycle and how data supports each stage
- Hands-on experience building dashboards and data visualizations
- Experience improving operational systems, tools, and processes
- Proven ability to collaborate across teams, coordinate effectively, and influence without authority
Here’s what will give you an edge…
Outcome-focused mindset. You care about impact, not just activity, and consistently connect metrics to real product outcomes.
Detail-oriented and proactive. You spot gaps before they become problems and take initiative to fix them.
Comfort with ambiguity. You bring structure and clarity to evolving situations and execute with minimal oversight.
In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.
Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.
The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.
U.S base salary range:
$107,850 - $172,560 USD
Did we pique your interest?
If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!
Preferred Resume Format
We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.
Don’t meet every requirement for the role?
Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.
Additional Information
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Conga's Applicant Privacy Statement
The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.
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