Back to jobs
New

Production & RMA Technician

Philadelphia, Pennsylvania, United States

ConnectDER (www.ConnectDER.com) represents the next generation in US-based resource technology product development. Our signature product, the ConnectDER Meter Socket Adapter, dramatically cuts down the cost and interconnection time for solar energy, EV charging, and home battery storage, putting clean, resilient power within reach of millions of homeowners. With a pipeline of exciting innovations, we’re only just getting started on our journey to transform how the world makes and consumes its energy.

We are a dynamic, venture-backed company based in Philadelphia, PA, near Center City, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States. As we continue to grow, we are committed to developing cutting-edge products that empower technology partners, installers, electricians, and their customers. We seek talented individuals who can deliver high-quality service and drive the value of clean energy resources forward.

People who thrive at ConnectDER:

Get the Right Things Done: Focus on what truly matters, balancing bold ideas with purposeful execution.

Find a Way or Make One: Proactive problem-solvers who lead with creativity and persistence—no map required.

Don’t Compromise on Quality: Hold themselves and their work to high standards because reliability isn’t optional.

Embrace Autonomy: Take ownership of their growth, their work, and their impact.

Know that “It’s Going to Be Messy”: Thrive in fast-changing, imperfect situations—staying calm, adaptable, and focused when plans shift.

If you're looking for an opportunity to stretch your skills, get creative, and be a part of something new and meaningful, ConnectDER is the place for you!

All full-time employees receive access to comprehensive benefits including:

  • Health insurance plan - we cover 75% for employees, spouses, and children. 
  • Flexible paid time off – take the time off that you need.
  • 401K with company match – we want to help you meet your future financial goals.
  • Equity stock options - your opportunity to share in the success of the company.

HOW YOU'LL MAKE AN IMPACT

As a Production & RMA Technician, you’ll be at the heart of delivering high-quality ConnectDER products to our customers. From precision assembly and calibration to thorough testing, you’ll ensure every product performs as designed. You’ll also lead the evaluation and resolution of returned units, turning field feedback into actionable improvements that strengthen our products.

Production Technician

  • Assemble product components and subcomponents.
  • Conduct quality inspections of completed units following pre-defined standards.  
  • Calibrate units for accuracy using in-house equipment.
  • Execute production tests as required.
  • Program and test electronic assemblies.
  • Perform PCB inspections, assembly and rework.
  • Produce and maintain quality control documentation.
  • Identify and implement process improvements.
  • Package  completed units for shipping.
  • Support warehouse and inventory areas for efficient material storage and handling.
  • Maintain professional cleanliness and organization of the production work area.

RMA Technician

  • Support shipping, receiving, and processing of RMA units, ensuring efficient execution of quality and fulfillment processes.
  • Collaborate with the Engineering team on evaluating, troubleshooting, and diagnosing units.
  • Document defects, process failures, quality concerns, etc. to improve the manufacturing process.
  • Ensure handling of product is in compliance with policies, standard operating procedures (SOP), and work instructions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that this role requires 5 days per week on-site at our office in Philadelphia, PA. Compensation range for this role is $22 - $25 per hour + bonus + equity

WHAT TO EXPECT IN YOUR FIRST 90 DAYS

We believe in setting our team members up for success with clear milestones and support from day one.

First 30 Days – Learn & Integrate

  • Get oriented with our mission, products, people, and processes.
  • Build relationships across teams and understand how your role contributes to company goals.
    Dive into existing projects, systems, and tools relevant to your role.
  • Begin contributing to team discussions and planning.

By 60 Days – Contribute & Collaborate

  • Take ownership of key responsibilities and begin executing with increasing independence.
  • Identify opportunities to streamline, improve, or add value in your area.
  • Collaborate cross-functionally and actively participate in team goal-setting and problem-solving.

By 90 Days – Lead & Make an Impact

  • Drive progress on key projects or initiatives.
  • Demonstrate deeper understanding of your role, team dynamics, and how to navigate the company.
  • Share ideas, propose solutions, and help shape team and company outcomes.

WHAT WE'RE LOOKING FOR 

Minimum Requirements 

  • Experience using electronic test equipment (relevant experience gained through technical school, work program, or internship is acceptable).
  • High attention to detail and strong adherence to established processes.
  • Excellent verbal and written communication skills, with the ability to clearly document problems and propose effective solutions.
  • Proactive attitude and strong problem-solving capabilities.

Preferred Qualifications 

  • Experience working in an electronics repair/assembly or contract manufacturing setting.
  • Previous experience in fabrication and assembly production environment.
  • Prior training & knowledge of basic electronics and/or electro-mechanical assembly.
  • Experience reading and understanding technical drawings, datasheets, and written work instructions.
  • Soldering and SMT/TH rework and assembly following IPC standards.
  • Experience working with Microsoft Office and Google Suite products.

Work Environment/Physical Demands: Physical requirements include the possibility of standing on feet for extended periods of time, requiring stair and ladder climbing and lifting up to 50 pounds. Protective equipment must be worn in the performance of some duties (e.g. hard hats, safety glasses, air masks, ear protection, hot gloves, and high voltage protective equipment, etc). Must have the ability to work on a computer for extended periods of time with or without accommodation. May need to work longer hours on occasion to get through delivery bottlenecks. 

US Salary Range

$45,760 - $52,000 USD

To apply, please submit your resume. Applications without a resume will not be considered. 

At ConnectDER, we believe diverse perspectives make us stronger and more innovative. We welcome candidates of all backgrounds and experiences and encourage you to apply even if you don’t meet every listed qualification—great talent comes in many forms.

ConnectDER is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation during the application and interview process, please email us at careers @ connectder.com (no spaces) and we’ll work with you to meet your accessibility needs.

Selected candidates must pass a criminal history background screening and a reference check. All your information will be kept confidential according to all applicable guidelines.

Create a Job Alert

Interested in building your career at ConnectDER? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ConnectDER’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.