Back to jobs
New

Store Lead

Sacramento

About Us

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. 

With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go.

 

About the Job

The position of Store Lead is responsible for supervising, managing and motivating team members daily. This position prioritizes a focus on long term growth and development within our exceptional organization and the cannabis community. The Store Lead is a first level Supervisor, who are passionate about excellent customer service, consistent communication skills, teamwork and driving maximum results; takes initiative in being action oriented in order to keep frontline operations running smoothly and collaborate for solutions to issues that arise. 

 

What You Will Do

  • Open and close the store as needed
  • Oversees the Front Desk staff and ensures they are supported to answer phone calls, as well as promptly return voicemails and email
  • Able to assist in a wide range of customer questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
  • Supervise sales activities of all budtenders and ensures an exceptional customer service environment.
  • Assist with the scheduling of training of new employees while providing guidance to new hire mentors
  • Manage and delegate duties and responsibilities to staff when in the MOD segment
  • Uphold inventory best practices and work closely with the Inventory Manager and inventory team
  • Manage cash handling and registers daily
  • Protect guest, staff, and assets from injury damage, or theft through prevention and rapid response
  • Understand the protocol for major incidents, emergencies, natural disasters and crises and how to handle as they occur
  • Maintain and enforce compliance SOP’s to ensure they are in 100% compliance with all applicable authorities and requirements
  • Be a resource for Product Specialists for product knowledge and resolving customer issues
  • Enhance the store’s reputation by ensuring the business does not suffer negatively in any manner
  • Stay abreast of all cannabis industry-specific legislation, actions, and enforcement
  • Build trust with team members and brand partners
  • Provide employees with guidance and growth opportunities and ensure the dispensary is a positive work environment while maintaining productivity and profitability
  • Represent the company at community functions and meetings always maintaining professionalism and respect
  • Attend meetings as necessary
  • Ensure dispensary compliance with internal, local and state regulations 
  • Maintain a positive work environment conducive to trust and respect
  • Use discretion with sensitive and confidential security and business information
  • Maintains the strictest confidentiality in compliance with HIPAA guidelines
  • Perform other related work as required

What We Are Looking For

  • Must be 21+ years of age
  • Experience working in Retail Management preferred (1-year minimum)
  • Experience working in Customer Service (3 years minimum)
  • Experience working in the cannabis industry highly desirable
  • Experience working in medical services/health & wellness industry highly desirable
  • Bachelor’s Degree or equivalent in professional and life experience
  • Must be authorized to live and work in the U.S.
  • Must be able to pass a criminal background check
  • Must be at least 21 years old
  • Must speak/write English proficiently
  • Proven ability to manage teams effectively and ensure excellence in training and performance
  • Possess personal knowledge of the medicinal effects of cannabis and cannabis products
  • Excellent customer service and communication skills
  • Basic math skills and ability to make sound financial decisions
  • Basic computer and information technology skills
  • Proficiency in Microsoft Office Suite (Word, Excel)
  • Basic abilities in Adobe Creative Suite (Photoshop, InDesign)
  • Exceptional conflict resolution, de-escalation and communication skills
  • Demonstrated passion to serve the medical cannabis community and local neighborhoods
  • Ability to adhere to the highest customer service with staff and the public at all times
  • Ability to maintain high standards in a fast-paced, constantly evolving environment
  • Ability to communicate clearly and effectively in all situations
  • Possess a high level of organization, patience, and flexibility

 

Compensation

The hourly pay range for this position in the selected city is: $19.00- $22.00. Exact compensation may vary based on skills, experience, and location.

Physical Requirements/Work Environment

  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
  • Must be capable of lifting up to 50 lbs., with or without assistance
  • Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend and reach for the duration of shift
  • Requires manual dexterity to operate job related equipment
  • Requires normal hearing range
  • Must not be allergic to or have a fear of insects. 

Why Connected?

Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business.  We are on a mission to breed, grow and sell the best cannabis in the world!  This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry.  We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.  

  • Competitive Pay and Stock Options
  • 401(k), Medical, Dental, Vision, Life Insurance
  • Paid Vacation Time 
  • Career Growth and Internal Advancement Opportunities
  • Chance to work in an exciting new start-up industry with awesome people!

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Connected Careers Page’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.