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Supervisor, Medical Services

Phoenix, Arizona, United States
We’re not just behavioral health people—we’re crisis people.
 
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.  
 
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.  
 
Our values shape our decisions, define our culture, and foster continuous learning and growth.  
 
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. 
 
We are on a mission to change the face of behavioral health. Help us save lives and make a difference. 
 

What You'll Do:

 

The Supervisor, Medical Services provides oversight of the delivery of services provided by medical staff at the Connections facilities. The supervisor will ensure adequate staffing, scheduling, and appropriate decision-making regarding admissions, treatment and discharges. Performs direct clinical care and leadership responsibilities. Provides shift coverage for a minimum of 24 hours or 2 shifts per week.  

  • Provides oversight and ensures adequate staffing of Medical Services staff in the facility. 

  • Assists in managing performance and conflict resolution Medical Services staff. Ensures professional conduct of Medical Services staff.

  • Provides direct clinical care for at least 50% of time, to provide clinical assessment and care to patients as a BHMP in all locations to help support medical team and provide coverage as needed.

  • Assists with hiring, training, motivating, and developing all Medical Services staff in the facility.

  • Manages students, residents, and university contracts as required.

  • Ensures that payroll is completed and accurately reflects all hours performed by providers.

  • Monitors flow throughout the facility and works with leadership partners when internal or external barriers to patient movement are identified. Communicates with other organizations to coordinate care of patients.

  • Helps develop and lead trainings for Phoenix and other Connections hospital markets and may require travel

  • Performs all other duties as assigned.

What You'll Bring:

  • Completion of an accredited Physician Assistant or Nurse Practitioner program with a psych certification. 

  • 3 years experience in the crisis mental health and/or delivery of family health treatment to children, adolescents, or adults. 

  • 2 years experience in a supervisory position.

  • Licensed by the State of Arizona; Board Certification and valid DEA Certification and X License.

  • The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.
  • Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role.

It would be great if you had:

  • NP/PA with continued education

What We Offer:

 

Full-time only:

  • Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • After 90 days, you are auto enrolled in the 401k Plan 

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

 

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Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. *