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Senior Infrastructure Administrator

Shared Services, Remote
We’re not just behavioral health people—we’re crisis people.
 
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.  
 
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.  
 
Our values shape our decisions, define our culture, and foster continuous learning and growth.  
 
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. 
 
We are on a mission to change the face of behavioral health. Help us save lives and make a difference. 
 
This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, WI

What You'll Do:

The Senior Infrastructure Administrator is responsible for the stability, performance, and security of the organization's infrastructure and data platforms. This role serves as a senior technical authority across infrastructure, cloud, database, and integration domains, ensuring reliable systems and scalable data pipelines. The position also provides mentorship and technical guidance to IT staff while driving continuous improvement and automation. 

Systems & Infrastructure Administration 

  • Administer and maintain Windows Server environments (patching, lifecycle, configuration)
  • Manage Azure cloud infrastructure (VMs, storage, networking, Azure AD)
  • Support hybrid and on-prem infrastructure components
  • Administer Active Directory, DNS, DHCP, and Group Policy
  • Manage virtualization platforms and coordinate with vendors
  • Own backup and disaster recovery strategy and testing
  • Monitor system performance and resolve incidents 

Database Administration 

  • Administer and optimize Microsoft SQL Server environments
  • Perform performance tuning, indexing, and query optimization
  • Design backup, recovery, and high availability strategies
  • Manage database security and access control
  • Support application teams with schema and data changes 

Data Integration & Automation 

  • Design and maintain automated data pipelines
  • Develop integrations using APIs, ETL, SFTP, and Azure tools
  • Monitor and troubleshoot pipeline performance
  • Improve and automate manual data processes 

Security & Compliance 

  • Apply security best practices across systems and data platforms
  • Support vulnerability remediation and audits
  • Enforce least-privilege access principles 

Mentorship & Collaboration 

  • Mentor junior and mid-level IT staff
  • Provide technical leadership and best practices
  • Contribute to documentation and internal knowledge base 
  • Performs all other duties as assigned

What You'll Bring:

  • Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent combination of education and experience
  • 5+ years of experience in infrastructure, database, or data engineering roles 
  • Strong Windows Server administration experience
  • Hands-on experience with Microsoft Azure
  • SQL Server administration and performance tuning experience
  • Experience with data pipelines and integrations
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently in a remote environment
  • The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It would be great if you had:

  • Microsoft certifications (AZ-104, AZ-900, DP-203 or similar)
  • Experience with PowerShell, Python, or scripting
  • Familiarity with Azure Data Factory, Logic Apps, or Functions
  • Experience with ITSM and change management
  • Experience in multi-site organizations
  • Exposure to security/compliance frameworks (HIPAA, SOC 2, NIST)

What We Offer:

Full-time only:

  • Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
  • Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • After 90 days, you are auto enrolled in the 401k Plan 

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

 

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Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. *