Benefits Specialist

General Summary:

The Benefits Specialist is responsible for administering and managing our colleagues’ benefits and retirement 
programs. This role works in partnership with cross-functional teams to provide our colleagues with guidance and 
support in all areas of benefits.

Essential Duties and Responsibilities:

• Provides support to the Human Resources team, with a high attention to detail
• Researches, analyzes, and documents findings
• May influence others within the Human Resources team through the explanation of facts, policies, and 
practices
• Oversees and administers the benefits program including medical, dental, and vision insurance, 401(k) 
plan, flexible spending accounts, long and short-term disability, supplemental life insurance, accident and 
critical illness insurance, and the employee assistance program
• Provides support in areas of 401(k), payroll, workers’ compensation, FMLA, ADA, and OSHA recordkeeping
• Complies with provisions of COBRA, HIPAA, SOX, ERISA, and ACA and oversees mandated reporting to 
appropriate agencies
• Maintains knowledge of legal requirements and government regulations affecting human resources 
functions
• Ensures policies, procedures, and reporting are in compliance
• Maintains employee confidence and protects operations in keeping all data confidential
• Administers open enrollment for health and life insurance enrollments and changes and processes
retirement applications
• Provides guidance, consultation, and assistance to managers, supervisors, and colleagues on coverage, 
suspension of benefits, dual coverage, loss of coverage, plan changes, enrollment requirements, etc.
• Assists in formal training sessions, orientations, and retirement seminars for colleagues concerning 
benefits programs and changes that occur
• Manages broker relationships
• Supports in identifying and implementing benefit trends to engage and motivate colleagues
• Conducts benefit plan non-discrimination testing
• Conducts annual benefits survey to ensure colleague engagement
• Evaluates the efficiency and value of current benefit programs and makes recommendations for 
improvement
• Reports on benefit utilization quarterly
• Oversees wellness program and wellness committee
• Leads, implements, and administers annual open enrollment through strong communication and ongoing 
support to colleagues

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Proficient in Microsoft Office products
• Proficient in Human Resource Information Systems and payroll systems
• Strong analytical and communication skills
• Ability to build and deliver reports 
• Ability to maintain confidentiality
• Strong knowledge of applicable state and federal regulations (ERISA, FMLA, Section 125, ACA, etc.)
• Ability to remain organized and prioritize work in a fast-paced environment
• Ability to consistently meet important deadlines
• Knowledge of benefit plan summary data with ability to translate plan summary information to define 
eligibility and enrollment rules

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience
• Preferred: Experience working with compensation
• Preferred: Experience with international benefits administration
• Preferred: Certified Employee Benefits Specialist (CEBS) certification

Working Conditions:

• 3x/week in Tampa HQ or Pittsburgh Office, depending on location
• 0-10% travel may be required