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Principal Growth Product Manager - Mobile Apps

Hybrid from Boston, MA and Waltham, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

At Constant Contact, we have an opening for an exceptional Principal Growth Product Manager for Mobile App Growth to lead our mobile app initiatives. In this role, you'll drive user acquisition, engagement, and revenue growth through innovative strategies centered around our mobile experience. You'll leverage your deep knowledge of paid and organic acquisition strategies to collaborate with key stakeholders and ensure a great end-to-end experience. Working at the intersection of product, design, engineering, marketing, support, and sales, you'll optimize our mobile app performance and deliver exceptional value to our customers.

*This is a hybrid position with in-office collaboration two days a week, based at either our Boston, MA or Waltham, MA location.

What You’ll Do:

  • Own and drive the mobile app growth roadmap, focusing on key metrics including user acquisition, activation, retention, and revenue
  • Apply deep knowledge of paid and organic acquisition strategies to inform product decisions and collaborate effectively with marketing teams
  • Provide expert input on App Store Optimization (ASO) and other acquisition initiatives to support growth objectives
  • Lead the strategy and execution for in-app subscriptions and payment systems to maximize conversion and revenue
  • Work closely with the design team to create intuitive, high-quality user experiences that drive engagement and conversion
  • Partner with engineering teams to build and optimize features that support growth objectives
  • Coordinate with sales teams to understand customer needs and develop features that support sales efforts
  • Engage with support teams to identify pain points and opportunities for improving the mobile experience
  • Define, analyze, and report on key performance indicators (KPIs) that measure product effectiveness and overall business impact
  • Run A/B tests and experiments to validate hypotheses and continuously improve the mobile experience
  • Facilitate cross-functional collaboration to ensure alignment and efficient execution of product initiatives
  • Advise on strategies to optimize user acquisition costs (CAC) and lifetime value (LTV) to ensure sustainable growth
  • Stay current with mobile app trends, competitive landscape, and industry best practices
  • Mentor junior product managers and provide strategic leadership to the broader product team

Who You Are:

  • 7+ years of product management experience
  • Must have at least 4 years focused on mobile app growth and monetization
  • Experience with iOS and/or Android platforms is required
  • Proven track record of driving significant growth in mobile app metrics (downloads, DAU/MAU, retention, revenue)
  • Deep knowledge of paid acquisition channels (social, search, display, etc.) and organic acquisition strategies to effectively collaborate with marketing stakeholders
  • Understanding of acquisition metrics, attribution models, and ROI analysis to inform product decisions
  • Experience working with product analytics and visualization tools (Firebase, Google Analytics, Amplitude, Mixpanel, Tableau, Looker, etc.)
  • Deep expertise in developing and optimizing in-app subscription models and payment systems
  • Strong understanding of mobile app design principles and user experience best practices
  • Excellent cross-functional leadership skills with experience collaborating effectively with design, engineering, marketing, support, and sales teams
  • Ability to translate customer feedback from sales and support channels into product improvements
  • Excellent analytical skills with experience using data to inform product decisions
  • Experience with A/B testing methodologies and tools for mobile applications
  • Exceptional communication and stakeholder management skills
  • Experience in agile product development methodologies
  • Bachelor's degree in a relevant field; an MBA or advanced degree is a plus

Icing On The Cake (really nice to have):

  • Previous work with email marketing or small business SaaS products
  • Knowledge of ASO (App Store Optimization) techniques and tools
  • Background in developing personalization and recommendation systems

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$127,600 - $159,500 USD

Why You’ll Love Us:

  • We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
  • Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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