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Commercial Contracts Manager

Hybrid for Waltham, MA or Boston, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Are you looking for a new challenge in a global, innovative technology company? Look no further than Constant Contact! We have an opening for a motivated and commercially-minded Commercial Contracts Manager to work in our Legal and Compliance Department. The candidate should have at least two years of experience working as a commercial attorney (in house or law firm), preferably at a technology company. In this role, you will support the Associate General Counsel in managing a broad range of legal matters, with a primary focus on customer agreements, commercial contracts, partnership agreements, and general corporate governance. 

 This is an exciting opportunity to thrive in a fast-paced, global SaaS environment and play a key role in driving strategic business initiatives with sound legal judgment and working cross-functionally across the organization. The ideal candidate is analytical, business-minded, detail-oriented, anxious to learn, and self-motivated. The successful candidate will review, draft, and negotiate a broad range of agreements. You will provide support to all parts of the business, working closely with sales, finance, marketing, IT, security, and HR.

*This is a flexible hybrid role from our Boston and/or Waltham, MA office


What you’ll do:

  • Draft, review, and negotiate a wide range of commercial contracts, including customer and partnership related agreements, order forms, DPAs, BAAs, vendor agreements, and NDAs
  • Ensure contractual compliance with legal requirements and internal policies
  • Act as primary contact between business and legal, ensuring all legal and commercial matters are addressed efficiently and promptly
  • Support the business in responding to customer inquiries and assist with contractual interpretation and dispute resolution
  • Support responses to regulatory inquiries related to customer matters, data privacy, or other legal and compliance matters
  • Assist with general corporate matters, including entity management, corporate filings, and policy development
  • Help maintain and improve legal templates, processes, and playbooks
  • Work closely with Sales, Marketing, Procurement, Finance, Security, and Compliance teams to support deal flow and ensure alignment with business objectives
  • Provide legal guidance on risk mitigation strategies while balancing business priorities

 Who you are:

  • Juris Doctor (J.D.) from an accredited U.S. law school
  • 2+ years of relevant legal experience (law firm or in-house), ideally with exposure to commercial and/or corporate legal work in a SaaS, tech, or fast-growth environment
  • Experience working within a global business is a plus
  • Experience with data protection regulations (e.g., GDPR, CCPA) is a plus
  • Demonstrated ability to manage multiple priorities and thrive in a fast-paced environment
  • Excellent communication, negotiation, and organizational skills
  • Proven team player with a collaborative, proactive mindset and strong analytical skills
  • Strong analytical skills required with problem-solving ability
  • Demonstrated commercial acumen, sound judgment, and ability to balance legal risk with business goals
  • A self-starter who can work independently in a dynamic, high-growth environment
  • Experience with, or strong interest in, artificial intelligence (AI) tools is a plus
  • Proficiency with MS Office applications (Word, PowerPoint, and Excel), DocuSign, Google (Gmail, Google Docs, and Google Sheets), and experience working with contract management and collaboration tools, is a plus

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$102,800 - $128,500 USD

Why You’ll Love Us:

  • We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
  • Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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