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Senior IT Project Manager

Hybrid from Waltham, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

​We’re entering an exciting phase of growth and evolution for our platform, with multiple high-stakes, cross-functional initiatives underway. We’re have an opening for a Senior IT Project Manager who can serve as the connective tissue across teams and keep complex programs moving forward without missing a beat. This is a high-visibility, strategic role where you’ll help shape how we build, scale, and secure our SaaS platform. If you’re a technically fluent Project Manager who wants real ownership and meaningful impact in a growing SaaS environment, this is a role where you can truly make a difference.

What you'll do:

  • As a project leader, you will be the key point of contact for all project and/or program-related activities.
  • Lead projects and initiatives supporting a variety of strategic goals across multiple departments, focusing not only on delivering the technical components of the project but also the business readiness activities required to prepare our internal business groups and external customers for the project deliverables.
  • Assemble and drive large cross-functional teams, identify resources required, and develop detailed cross-functional project plans to ensure on-time completion.  
  • Communicate frequently with team members and senior business stakeholders regarding project status and identify and resolve project problems, issues, and risks.
  • Initiate action to identify and resolve project problems/issues and report on mitigating steps and actions taken to ensure timely deliverables, project success, and quality.
  • Facilitate decision-making between project team members.
  • Provide status reports highlighting accomplishments, plans, and issues to project team members and senior management.
  • Work collaboratively with peers and managers to develop methods for continuously improving productivity and efficiency within the organization. 
  • Cultivate inter-departmental relationships with all stakeholders.

Who you are:

  • 5+ years of project management experience working with technical teams is required to be successful.
  • Hands-on experience managing infrastructure, cloud, DevOps, or security-related projects in a SaaS or technology-driven environment.
  • Familiarity with CI/CD pipelines, release management processes, and DevOps best practices.
  • Experience supporting or leading cloud migration initiatives (AWS, Azure, or GCP environments preferred).
  • Strong understanding of security and compliance considerations in modern cloud infrastructure.
  • Confident team leader and consensus builder with strong motivational skills, adept in problem-solving.
  • Demonstrated ability to work across multiple job levels and manage teams across multiple locations to achieve results.
  • Ability to understand technical vision and communicate it to both technical and non-technical partners.
  • Demonstrated use of sound and proven project management practices and tools, including excellent Google Workspace skills.
  • Proficient in Agile and KANBAN project methodology. Knowledge of how to use JIRA.
  • PMP or similar project management certification is a plus.

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$86,400 - $108,000 CAD

Why You’ll Love Us:

  • We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
  • Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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