Job Application for Customer Service, Order Entry at Construction Resources

New

Position Overview
The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information.

Essential Functions

Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
Manage order entry process
Communicate with Sourcing team and SOPT to secure needed product
Communicate with production or scheduling managers concerning special requirements on orders
Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
Communicate any credit issues discovered upon order entry to appropriate sales personnel
Answer incoming calls or emails; timely & professionally
Perform other duties as requested

Competencies/Skills/Abilities

High School Diploma or GED required
Strong organizational skills and effective team player
Ability to be detail-oriented and multi-task, work within specified timeframes
Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
Previous Customer Service work experience is required; previous work experience in our industry is preferred
Proficient with Microsoft Office; Outlook, Excel and Word

Supervisory Responsibility
This position has no supervisory responsibilities

Work Environment
Onsite – In order to fulfill responsibilities of the Sales Support position, this job is required to work in a specific Construction Resources manufacturing, production, or office environment. Additional details will be provided during the interview process.

BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.

Create a Job Alert

Interested in building your career at Construction Resources? Get future opportunities sent straight to your email.

First Name

Last Name

Preferred First Name

Phone

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Employment

Company name

Title

Start date month

Select...

Start date year

End date month

Select...

End date year

Current role

LinkedIn Profile

Website

Are you applying for your first job? (If yes, enter NA for the employment history information below. For the start and end dates, put the day you are applying.)

Select...

Are you 18 years of age or older?

Select...

Are you authorized to work in the United States and able to provide proper documentation, if hired? (Proof of employment eligibility or immigration status will be required upon employment).

Select...

Will you, now or in the future, require employment sponsorship?

Select...

What date can you start working if you are hired?

Will you consent to a mandatory background check, as permitted by applicable law?

Select...

Will you consent to a mandatory controlled substance test?

Select...

What is your desired salary?

Are you available to work full time?

Select...

Are you available to work overtime?

Select...

Do you have reliable transportation to and from work?

Select...

Have you ever been discharged or asked to resign by an employer

Select...

If you have been discharged from a previous employer, please explain the reason for discharge.

Are you currently bound by any non-compete agreement or similar restriction that would prevent your ability to work in this position?

Select...

If yes, please provide details of the non-compete agreement, including the terms and duration of the restrictions, and the name of the company enforcing the agreement.

Can you perform the essential functions of the position for which you are applying with or without reasonable accommodations?

Select...

Did you attend any college, trade school, secondary education, etc?

Select...

Did you graduate from High School or receive your GED?

Select...

Please tell us about additional education or training:

Do you hold a valid driver's license?

Select...

Summarize below any special skills and qualifications acquired from employment or other experiences that may qualify you to work with our Company.

Have you ever applied and/or worked for Construction Resources and/or one of its affiliate companies – UMI, Cancos, Bell, Atlanta Glass & Mirror, etc.)?

Select...

If you have worked with Construction Resources or one of its affiliate companies, when did you work and at what location?

How did you hear about this position?

Select...

If you heard about this opportunity through a company employee, relative, or other source, please provide the name or describe the "other" source.

I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No.

Select...

Your personal data will be retained by Construction Resources Company, LLC ("Company") and its affiliated businesses for as long as the Company determines it is necessary to evaluate your application for employment. Under the General Data Protection Regulation, you have the right to request access to your personal data, to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with a supervisory authority.

Select...

General Data Protection Regulation

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Construction Resources’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Customer Service, Order Entry

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability